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Menomonee Falls Buick GMC Volkswagen - Service Center

Menomonee Falls, WI

4.2
704 Reviews

704 Reviews of Menomonee Falls Buick GMC Volkswagen - Service Center

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April 26, 2021

There was no communication as to what was looked at. I went in for an oil change. We’re the breaks checked? I have no idea since I did not require a tire rotation. More

by BRYNNALLYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the service guy.
April 23, 2021

The labor cost was very excessive I could have gotten it done for half the cost after doing some cost comparison form other dealerships and auto repair centers therefore I will not be using your dealersh More

by sprince0311
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Mark Terry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Was able to drop off vehicle with ease. Working with cashier to sign paperwork and get keys was easy also. Car was done earlier than expected. Wonder if in the future they can offer washing your car w More

by JSUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier on 4/22/3021 was great!
April 23, 2021

We had our car serviced. Mark took very good care of us. He made sure the problem was fixed, and took the time to explain the work. Thanks More

by refb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

The dealer is very nice and clean, quality of service is helpful and not taking too long. The waiting area have snacks and drinks for the customers. More

by Vang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Took my car there and when I got it back the radio started blinking on and off. When I turn the car off the radio would not come on. They said I needed pay for them to diagnose it again! Wthi just gav More

by Mr.Crawford.Reginald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Drinkwine
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Andritsos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Service car was great but afterwards Vehicle radio heat controllers stop and the offered me nothing. Black Lives Matter. They treated me as if the car I shouldn’t be in it or up there with it More

by Mr.Crawford.Reginald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Andritsos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I was pleased with the service of Mark Terry and his help when my car needed to stay another day. He was very helpful and pleasant. More

by JGALLOWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Anna was very kind and helpful. She makes what could be an unpleasant experience a pleasant one . Work was done well by the mechanic team More

by TESSARO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

I was trying to get tire repaired, I stopped at both a Goodyear and Firestone stores and was told I need to make a appointment. I was passing by the GMC dealership and stopped to see if they could help me More

by rick.neault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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