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Menomonee Falls Buick GMC Volkswagen - Service Center

Menomonee Falls, WI

4.2
704 Reviews

704 Reviews of Menomonee Falls Buick GMC Volkswagen - Service Center

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March 26, 2021

The folks in this dealership have always taken good care of me and my vehicle. I have never felt they took advantage or overcharged. My last issue turned out to be a loose screw. It was identified and fixed More

by JULIELEUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Always great service! Thanks for getting me in and out in a timely manner. All time so wonderful. Hip hip hooray! Breaks sound great FYI! More

by mdrew928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

They are always so kind and ready to help once you walk in. I enjoy my visit each time I come and I am happy to be apart of the new family. More

by TRANAE ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

$165 labor to install a battery??? Will go to Fleet Farm next time and for all my maintenance needs. Great counter people but not worth that money. More

by kcocarlson
Price
Recommend Dealer
No
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Had to return three times for all needed work to get completed. Final results very good. Believe a more thorough safety inspection, and test drive, would have avoided the two return trips. More

by BOURNEHAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Mark terry was amazing as always and told me everything that was done to my vehicle. He is very knowledgeable and took very good care of my vehicle. More

by BRANDMJ1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Awful customer service. Took everything out of my tire compartment and left it a mess looking for my locking lug nut key. Never reset my oil change gauge. Called and complained to the service manager and More

by larrylococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

It was terrible, I still have the same problem I came there for. The suggested tires and I brought a set. I also told them I would be keeping my old tires and they got rid of them. More

by Jimmyb_88
Recommend Dealer
No
Employees Worked With
James Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Amazing customer service and the repair service was completed in under the estimated time. My only complaint would be that one the panels on the center console was not properly re attached and I just h More

by houfek529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

They had my paperwork all ready when I got there, The staff were all pleasantand friendly. The time estimate on the work was spot on. Very comfortable waiting room. More

by gillian7719
Recommend Dealer
Yes
Employees Worked With
Paul Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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