Menomonee Falls Buick GMC Volkswagen - Service Center

Good job, long wait, Customer care rep was very nice and accommodating . No car wash accommodating . No car wash More

Terrible experience as well as customer service. Says one thing does another. Not even worth a breath or time. Says one thing does another. Not even worth a breath or time. More

Excellent, knowledgeable, professional, and friendly service!! I never have a problem with service for my VW service!! I never have a problem with service for my VW More

Lack of communication, and damaged the car doing the repair. We now have no heat. repair. We now have no heat. More

Jorge was fantastic. Professional, honest, ran everything down very well. Overall great experience. This was my first time at this location and I will continue to use it. Professional, honest, ran everything down very well. Overall great experience. This was my first time at this location and I will continue to use it. More

Mark, Spike,George the service manager are first class. Gr8 communicators, excellent follow thru, wonderful feedback on a very tough repair. They all should get a big raise! Gr8 communicators, excellent follow thru, wonderful feedback on a very tough repair. They all should get a big raise! More

they don’t answer their phones. they did answer my calls, they don’t call me back , they lied to me , they Refused to give me a loaner on warranty work . They have high turnover , they did answer my calls, they don’t call me back , they lied to me , they Refused to give me a loaner on warranty work . They have high turnover , their gm hasn’t called me back More

I brought my car in to have a waterpump & system replaced. The mechanics ended up doing damage to my engine where it needs to be replaced. They said that it was going to be replaced on them, no cost replaced. The mechanics ended up doing damage to my engine where it needs to be replaced. They said that it was going to be replaced on them, no cost to me. Now on this past Monday, August 7, they are saying that they are not going to fit it. They are trying to selling me a new car when I told them, several times, that I cannot buy a new car at the moment. And they have not given me a loaner car. As well as not returning calls or giving answers. And they still have my car and no work as begun on it. More

Awesome, friendly, customer service oriented dealership! My car was taken care of perfectly! I highly recommend this dealership! My car was taken care of perfectly! I highly recommend this dealership! More

They are professional and courteous every time. I enjoy going there for great customer service. I enjoy going there for great customer service. More