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Menomonee Falls Buick GMC Volkswagen - Service Center

Menomonee Falls, WI

4.2
704 Reviews

704 Reviews of Menomonee Falls Buick GMC Volkswagen - Service Center

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August 09, 2023

The staff greeted me by name as I walked in the door. They did a great job taking care of my car. I highly recommend IA Volkswagen. More

by jejlmj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Great customer service! Always available for questions. Service completed in a timely fashion. This is my 4th vehicle...I'm sure I'll be back! More

by NIKKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Always caring, quick, and honest, I trust them. Also a nice wating room. Highly recommend. More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

I was very pleased with the way my car was taken care of. I was treated with concern and understanding. More

by rmuenich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

Mark fit us in on short notice for air conditioning check before our summer trip to Denver. It is 90 plus degrees and we are staying cool. More

by LHSWRESTLING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Nice people. Poor follow-up. I have GMC XL Denali 2016. George forgot to give me a call regarding updating my truck over 145k miles. More

by clemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Andritsos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George terrible
August 04, 2023

The service manager was very disrespectful and talked to me like I’m beneath her More

by EXTREMEAUTOBODY
Recommend Dealer
No
Employees Worked With
Female manager very disrespectful
August 04, 2023

Terrible service manager , worst I seen , knows nothing about cars but likes to argue a lot. Worst experience I had with vw. They branch got behind her like she was right. They apologize to me but the dama More

by EXTREMEAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickey was good he talked me down and made me feel a little better
August 02, 2023

The auto tech was too informal and not as clear with issues with the car. My daughter is 17 year old and it’s her first car. Tech should take time to explain things in simple basic terms and teach her b More

by CHRISLAWRENCE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 01, 2023

I have always received Excellent service on my vehicles from IA. My thanks to all at IA. More

by TNOLL11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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