Menomonee Falls Buick GMC Volkswagen - Service Center

Pleasant and courteous. I came in for an oil change. The staff was pleasant and courteous. The ‘waiting’ area was clean and there were plenty of snacks and beverages availabl I came in for an oil change. The staff was pleasant and courteous. The ‘waiting’ area was clean and there were plenty of snacks and beverages available while I waited. More

Solid service Got me in right away and took care of everything. Great go to dealer. Have been here multiple times now and they make everything as easy as possible. Got me in right away and took care of everything. Great go to dealer. Have been here multiple times now and they make everything as easy as possible. More

Service 62719 They were very helpful and understanding of my situations with having purchased the car a year ago and having issues. Hopefully everything turns out a They were very helpful and understanding of my situations with having purchased the car a year ago and having issues. Hopefully everything turns out alright. More

Came for oil change n had a damaged tire which they travelle Went above and beyond to provide great service! I had called that am(after working a night shift) and was able to get right in. Waiting area was nice! Went above and beyond to provide great service! I had called that am(after working a night shift) and was able to get right in. Waiting area was nice! More

Good customer engagement Liked how the service techs come out to explain with more detail any issues with your vehicle is experiencing and what was done to it to remediate. Liked how the service techs come out to explain with more detail any issues with your vehicle is experiencing and what was done to it to remediate. More

Great service I arrived at the dealership about 10 minutes before my appointment was scheduled and was checked in immediately. I found the service to be prompt and I arrived at the dealership about 10 minutes before my appointment was scheduled and was checked in immediately. I found the service to be prompt and thorough. More

Vehicle issues Bought a 2016 problems began right after purchasing. They said there’s nothing they can do about them. Don’t seem to care because vehicle was purchase Bought a 2016 problems began right after purchasing. They said there’s nothing they can do about them. Don’t seem to care because vehicle was purchased so now it’s not there problem. More

Excellent service The service was so good ! Eric was friendly and knowledgeable! I was put at ease right away. I wanted in the service waiting area which was immaculate The service was so good ! Eric was friendly and knowledgeable! I was put at ease right away. I wanted in the service waiting area which was immaculate! When it was over everything was exactly as he said it would be and my car was washed and waiting for me. How can getting your car serviced be so pleasant? More

Professional and courteous Jessica was excellent in every way. She explained everything correctly, kept me apprised of the situation, and made sure I was out the door on time. Jessica was excellent in every way. She explained everything correctly, kept me apprised of the situation, and made sure I was out the door on time. She gets an A+ from me. More

Great customer service and discussion as to next service ma Jessica is a great communicator and knowledgeable as to what my service should be; as well as I believe his name was Ken your head/lead technician Jessica is a great communicator and knowledgeable as to what my service should be; as well as I believe his name was Ken your head/lead technician More