Menomonee Falls Buick GMC Volkswagen - Service Center

Oil Change Went in for a standard oil change. I also asked them to check my power steering fluid and to put a new wiper on the back window. I gave them the ra Went in for a standard oil change. I also asked them to check my power steering fluid and to put a new wiper on the back window. I gave them the rating I did because of previous experiences there. I was taking my vehicle there routinely and the didn't even tell me or know that my sway bar links needed to be replaced. I was asking them if they check the noise out but they always came back inconclusive. I had to take it to someone else in order for that to be made know to me. It just always seemed to me like once I got some work done to my vehicle there, something else would be wrong with it a few days later almost like it was done on purpose. Not officially accusing anyone of anything but that's just how it seemed to me. So I found a real mechanic that can tell me what's wrong with my vehicle when I ask him to check out a noise. Is it not so that they're supposed to tell me what's wrong with my vehicle instead of the other way around? What's the point of the multi-point inspection if y'all can't tell me anything other than oil and filter problems? Doesn't make sense to me. Nevertheless, I only went there yesterday out of desperation because I waited till the last minute to get an oil change and I knew I didn't need an appointment to get one. I don't really plan on coming back or recommending anyone to go there. #sorryNotSorry More

Satisfied Customer I realize you’re busy It took a little longer than expected. I appreciate how Mark took care of me because unable to get to my vehicle on a Friday. He I realize you’re busy It took a little longer than expected. I appreciate how Mark took care of me because unable to get to my vehicle on a Friday. He allowed me to use a loaner over the weekend and had my vehicle repaired on Monday. More

Service Needed I've always had very good service whenever it is needed. Been taking my vehicle there even when EVS owned it and always was treated the best. Fast I've always had very good service whenever it is needed. Been taking my vehicle there even when EVS owned it and always was treated the best. Fast service also. More

Quick service Service was much quicker than my old dealership. Prices seemed to be better too. Can't wait to see what the new dealership building will bring! Service was much quicker than my old dealership. Prices seemed to be better too. Can't wait to see what the new dealership building will bring! More

Great Everything was super from the time I entered until I drove away. Mark made sure I was satisfied before I left. It was just an oil change, but I was tr Everything was super from the time I entered until I drove away. Mark made sure I was satisfied before I left. It was just an oil change, but I was treated as if it were more. More

Great service with great knowledge I continue to be a customer of the IA brand for their knowledgeable salesmen and wide range of makes and models. Corey Hill at Menomonee falls is a w I continue to be a customer of the IA brand for their knowledgeable salesmen and wide range of makes and models. Corey Hill at Menomonee falls is a wealth of knowledge on all vehicles, especially German vehicles, Mercedes, Porsche, VW, Audi, BMW.... cannot wait for my next vehicle which will likely be an Audi or Mercedes. More

Great Service Mark was so helpful, went beyond and the wash was worth it! He kept me entertained while educating me on service I will be back with my other vehicles Mark was so helpful, went beyond and the wash was worth it! He kept me entertained while educating me on service I will be back with my other vehicles More

TLC Auto Service Never have I felt more welcomed or well serviced than at IA! Friendly Service folks took care of my vehicle timely and provided great customer service Never have I felt more welcomed or well serviced than at IA! Friendly Service folks took care of my vehicle timely and provided great customer service! It was a terrific experience due to the hassle free, smooth treatment from a top notch professionals!! More

Received excellent service from the staff with.whom I worked Staff was friendly and courteous with my needs. The service was completed in a timely fashion and Jessica kept me abreast of how the service was prog Staff was friendly and courteous with my needs. The service was completed in a timely fashion and Jessica kept me abreast of how the service was progressing. More

Very good experience My experience was very good even though I had to come back a second time. Jessica spent a lot of time helping me with the problem on the dash, even ge My experience was very good even though I had to come back a second time. Jessica spent a lot of time helping me with the problem on the dash, even getting three mechanics to help. More