Menomonee Falls Buick GMC Volkswagen - Service Center

Easy to work with. Friendly service and good follow up. Explained charges and reason for tire pressure leak. Explained 20,000 mile service and replacement of filters an Friendly service and good follow up. Explained charges and reason for tire pressure leak. Explained 20,000 mile service and replacement of filters and charges. More

Fast and efficient Great customer service. Mark Terry did an outstanding job. Every thing was done in a timely manner. Everyone was very professional. I highly recommend Great customer service. Mark Terry did an outstanding job. Every thing was done in a timely manner. Everyone was very professional. I highly recommend the Service Department at IA More

Transparent Mark helped me understand what repairs were needed to be done with my car with great detail. He was honest and transparent with the estimate. Mark helped me understand what repairs were needed to be done with my car with great detail. He was honest and transparent with the estimate. More

Very courteous. Very thorough. Nice finishing touches. I am confident this service center knows how to work on a complex vehicle. Counter service was great. Technician was knowledgeable and thorough. I I am confident this service center knows how to work on a complex vehicle. Counter service was great. Technician was knowledgeable and thorough. I won’t take my car anywhere else. More

Well taken care of It took 3 weeks to have my car fixed due to back order parts. I was given a loaner car with no hesitation. This allowed my life to be uninterrupted. W It took 3 weeks to have my car fixed due to back order parts. I was given a loaner car with no hesitation. This allowed my life to be uninterrupted. When the parts came in, they took their time to be sure that fixed the problem and my car was safe to drive. More

Oil Change Very friendly staff. Asked them to give me a quote of a new set of tires. After completing oil change, I was greeted in the waiting room to let me kno Very friendly staff. Asked them to give me a quote of a new set of tires. After completing oil change, I was greeted in the waiting room to let me know my Golf was ready. Jessica told me that my tires were fine, and didn't need replacement. Kudos to her. EVS would have told me elsewise. Totally satisfied with service, and staff. More

Good and prompt service Your service people have done a great job in servicing my cars and they have gone above and beyond my expectation. James Fox is a great liason to me a Your service people have done a great job in servicing my cars and they have gone above and beyond my expectation. James Fox is a great liason to me as a customer. More

Efficient and friendly I stopped in for an unscheduled oil change. They got me in and out in an hour. I also looked at the new vehicles while I was waiting and Keith was f I stopped in for an unscheduled oil change. They got me in and out in an hour. I also looked at the new vehicles while I was waiting and Keith was friendly and knowledgeable without being pushy. More

Quick service Went in for an estimate to give to my insurance company. I was greeted in a timely and friendly manner, escorted to the service department and an empl Went in for an estimate to give to my insurance company. I was greeted in a timely and friendly manner, escorted to the service department and an employee went to bring my car into the service garage. Estimate was quick, as I’d previously give to a different VW dealer in the area where I would’ve been charged $126 just for an estimate and I had to make an appointment nearly two weeks out for them to even look at it. More

Headlight Replacement Service provided with courtesy car service while waiting for part delivery and installation. Service desk Kyra was very friendly and efficient with pa Service provided with courtesy car service while waiting for part delivery and installation. Service desk Kyra was very friendly and efficient with paperwork and and arrangements for a ride home while the work was being done. More