Excellence Auto Direct

Company sold me a BS red shield $3K warranty plan that covers nothing. Buyers beware, the manager and shop manager said the extended warranty is garbage cause they deny majority of claims. When I aske covers nothing. Buyers beware, the manager and shop manager said the extended warranty is garbage cause they deny majority of claims. When I asked Deslership to refund or exchange, they denied even after admitting the warranty is garbage and they stop doing business with them. The dealership the epitome of sleezy dirt bag used car sales folks. More

Absolutely no response after multipleAttempts to get Absolutely no response after multiple Attempts to get information about a vehicle. They must not be interested in customer service Absolutely no response after multiple Attempts to get information about a vehicle. They must not be interested in customer service More

Excellence auto services were outstanding. Everyone I met went above and beyond to make sure my family’s needs were met I would recommend anyone in the market for a vehicle to give them a call. I recommend went above and beyond to make sure my family’s needs were met I would recommend anyone in the market for a vehicle to give them a call. I recommend Preston Cramer!! One of the best salesman I’ve ever had. I plan to give them all my future business. I am just that pleased!!!Thank you Excellence auto you guys rock!!!🙏🏾❤️ More

Working with Dora has been a great experience. Buying a good car is always a time of stress for me. Dora was knowledgeable and professional. good car is always a time of stress for me. Dora was knowledgeable and professional. More

Had an awesome experience with Noel Brooks and the Excellence Auto staff! They helped my son and I purchase a beautiful, reliable Volkswagen for my son. Any questions were immediately answered and we Excellence Auto staff! They helped my son and I purchase a beautiful, reliable Volkswagen for my son. Any questions were immediately answered and we were taken care of by Noel. We are very thankful for choosing Excellence Auto Service for our vehicle purchase. Please keep up the good work there! More

I needed a used car quickly and Noel helped me find a great car. He is very professional and has a great sense of humor. Thanks. Dan M great car. He is very professional and has a great sense of humor. Thanks. Dan M More

Recently bought a car and my sales man was Alex Brown. Alex took the time to explain the options of the vehicle and the many financing options that were available to me. He even followed up with me after Alex took the time to explain the options of the vehicle and the many financing options that were available to me. He even followed up with me after the sale!! Who does that these days?? Excellent dealer and excellent salesman and customer service. Will definitely be getting my next car from Alex Brown and Excellence Auto Direct More

I worked with Gabby. I was one of her first clients and she worked real hard to earn my business. She had the upmost professionalism at all times. She made sure all my questions got answered and made me fe she worked real hard to earn my business. She had the upmost professionalism at all times. She made sure all my questions got answered and made me feel good about the car i bought. I would reccomend her and her dealership to anyone looking for a car. More

PLEASE READ. Honestly think most of these reviews are fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to do this as a WARNING to others. If you’re thinking about buying a car from here ask them what the walk out the door price is. They hid two thousand dollars of hidden fees after I already got a quote that “included dealership fees”. I flew there to pick this car up. Manager was in the next room over and didn’t even bother to come talk to me. Ended up getting a flight back home. I’ve never been so disappointed in a business. I was willing to work with them and knew about tax and title fees and they screwed me over. Lesson learned, just wanted to warn others. More

Satisfied customer I highly recommend this place and will definitely be returning. Seth answered all questions and was very attentive to all our needs. Great customer se I highly recommend this place and will definitely be returning. Seth answered all questions and was very attentive to all our needs. Great customer service. More