Executive Dodge Jeep RAM

Dan was Awesome The work was done in a timely manner and was done professionally was done professionally More

Overall great experience. Megan in sales Tyler in finance and the service team were all great. Megan in sales Tyler in finance and the service team were all great. More

Always available, honest quotes, and speedy service. Personable & pleasant service writers. Property and shop are clean & orderly. Personable & pleasant service writers. Property and shop are clean & orderly. More

Megan and Dennis were extremely helpful in researching Jeeps for me. They answered all my questions and were very patient. I love my new Jeep!!! Jeeps for me. They answered all my questions and were very patient. I love my new Jeep!!! More

Kept my car overnight without permission, proceeded to keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional keep my car for over 36hrs without looking at it. No call, no call back. Unprofessional More

I don’t know who the Dennis guy is, that’s why I rated him in the middle. Andrew has been fantastic even following up with a phone call after a couple of days from picking up my truck to ask if I had any him in the middle. Andrew has been fantastic even following up with a phone call after a couple of days from picking up my truck to ask if I had any questions. I’m still trying to figure out all the different settings. More

Brought vehicle in for check engine light, AC always on issue and squeaking drivers door. Check engine light was an emissions issue, AC issue they couldn’t figure out but they replaced a cabin filter and issue and squeaking drivers door. Check engine light was an emissions issue, AC issue they couldn’t figure out but they replaced a cabin filter and drivers door waw lubricated. I asked what code was for the check engine light and what lubricant was used on door. They advised of a some P code and just a lubricant was used. Didn’t give me specifics. Vehicle has extended warranty and I was told nothing was covered. Picked up vehicle and still got the brushing off of my lubricant and P code questions. Luckily p code was on receipt and basically advised of lithium spray. I paid for the service but concerned as I didn’t feel I trusted them. Research my extended warranty and called flexcare. Flexcare advised emissions was covered. Submitted receipt and received a check covering the emissions portion of service. I went back to speak with service manager as I didn’t understand why they charged me for emissions portion and why cabin filter was changed when it has nothing to do with AC issue. Kevin apologized for emissions and wanted vehicle back for the AC issue to try to resolve. Advised he would contact me when loaner was available as their main tech would be back the following week. Was hoping to get a refund on cabin filter but no refund. A week has gone by and no return call Disappointed as I value trust more than $$ and I didn’t feel like a valued customer. 1st time this happened, past experiences were fine. More

Great experience. Hassle/haggle free. Friendly, efficient, and upfront. Excellent communication. Worked with Rich, Keith, Dennis, and Tyler. Would highly recommend thi Hassle/haggle free. Friendly, efficient, and upfront. Excellent communication. Worked with Rich, Keith, Dennis, and Tyler. Would highly recommend this dealership. More

The computer system in my Jeep has never worked since the day I leased it. The dealership has had the car in the shop multiple times, anywhere from two weeks to over a month at a time, and the issue is still day I leased it. The dealership has had the car in the shop multiple times, anywhere from two weeks to over a month at a time, and the issue is still unresolved. Instead of taking responsibility, they constantly ping-pong us back and forth with corporate and have done nothing to help with the lemon car they leased to us. My husband has been incredibly patient dealing with them, but the vehicle is in my name and I am done waiting. The lack of accountability and customer service from this dealership is shocking. I am now pursuing legal action, filing a complaint with the Attorney General’s office, and making sure others know how poorly I’ve been treated. If you value your time, money, and peace of mind, do not purchase or lease a vehicle from this dealership. More

Solved the problem with the electrical. They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides They checked my car’s maintenance record and I approved it. If I had to come in later for these services, I would have had to pay for2 uber rides More