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Executive Jeep - Service Center

North Haven, CT

4.7
1,267 Reviews

1,267 Reviews of Executive Jeep - Service Center

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August 13, 2025

Always had a great experience when bringing my vehicle in for service. Jason Meyer is usually the service attendant that works with me. Easy to make an appointment and comfortable to wait in the waiting are More

by katt1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 08, 2025

Great service. Always answered my calls on status of my repair. Now I'm just typing tp make the word count More

by Bilheimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

August 06, 2025

I am so disappointed in my last two visits at executive Nissan North Haven first they tried to Charge 3h labor for a . 08/h job then the second visit technician throwing out my original battery after repla More

by damion
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The technician and the service lady not listed if it wasn’t for Kemar. They would of robbed me the first bad service like they did me with the battery replacement
Aug 06, 2025 -

Executive Jeep responded

Damion, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

August 01, 2025

What I love about this dealership is the videos they take showing the conditions of the car prior and/ or after service. Also, I received a clip with the part that was removed from the car. More

by ABIOTOEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kemar Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2025 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

July 31, 2025

Jason was very helpful in processing the paperwork and checking for additional recall items that needed to be complied with. The overall service was great! More

by Riffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 29, 2025

they have a great service department who goes above and beyond to make sure that you are satisfied with your service. More

by m.a.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 16, 2025

Excellent service, all done very well. Jason always ensures that all of our needs are met. More

by Pete S.
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
Jul 16, 2025 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2025

Excellent service department with extremely knowledgeable staff. We will continue to use Executive for our service needs More

by LJA1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 27, 2025

Salesmen are easy to communicate with and friendly. They are interested in helping buyers meet their needs and expectations More

by FELTON1218
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renaldo Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2025

Don't nickel and dime with testing fees. Diagnostic fee is enough don't come back to me with another fee to still diagnose the issue. More

by BPRETTY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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