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Executive Jeep - Service Center

North Haven, CT

4.7
1,267 Reviews

1,267 Reviews of Executive Jeep - Service Center

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June 20, 2025

Very good. I was happy with service technician In satisfied with everything at dealer Really More

by YBHousePro
Recommend Dealer
Yes
Jun 20, 2025 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2025

Helpful and pleasant staff. Never had an issue. Appreciate the text and updates as I wait. More

by JESSICA.EARL1
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2025

We have been going to this dealership for over 30 years. They continue to provide excellent service. Alberto Bonet, our service rep, has alway provides exceptional service, he always goes above and beyond. More

by LJA1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 12, 2025

Jason was Amazing and helpful. He helped me out with all the questions I had. More

by ISAIAH004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 12, 2025

Excellent service and courtesy. Appointments on time and correctly scheduled. Car is returned clean and freshly washed. Always a pleasure. More

by ARNJO_45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2025

I would highly recommend the dealership for sales but was disappointed with the Service Center. More

by crussell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 02, 2025

All whom I dealt with from start to finish were professional, helpful, courteous and treated us like family More

by JNOLAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dileonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 31, 2025

Absolutely terrific experience. This place appears to be very busy at times, but they move people in and out very quickly. Jason Meyer is an excellent service representative. I ha More

by GREGGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 30, 2025

Always clean, fast, courteous, and thorough every time I get service at this dealership location More

by dmartin552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemar Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

May 25, 2025

Dealership is sort of a hot mess. You can make an appointment online after filling out quite a bit of info. But then they ask for it all again when you arrive. Plus there's no directi More

by edsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kemar Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Executive Jeep responded

Ed, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.