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Executive Volkswagen
North Haven, CT
783 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 783 reviews
March 27, 2007
When my AC went out in July, I was told "You have a moonroof. Use it. Then, of course, the moonroof failed. The CD player, installed by God knows who in their service department, failed the first da moonroof. Use it. Then, of course, the moonroof failed. The CD player, installed by God knows who in their service department, failed the first day. As for sales people...there are two in particular who are just flat out nasty, rude, and full of strange "facts." This is truly the dealership from hell. More
by noname33
August 01, 2005
I own a Jetta, and I took it for service at montesi because it was leaking coolant. At first, the estimate was $350, the second day the estimate went up to $750, by the third day, the estimate cost of because it was leaking coolant. At first, the estimate was $350, the second day the estimate went up to $750, by the third day, the estimate cost of repair was $1980. So I had to ask them to stop servicing my car, paid $750 and towed the car to a local garage, where it was fixed for $23. I am still looking for the address of the VW headquarter in the US to report all the fraudulant actions of this dealer. My advice to you is to NEVER go there no matter what. More
by ptannous
November 02, 2004
I have had many disappointing experiences dealing with the Sales and Service departments at Montesi. Unfortunately, I bought a used car from them that had more problems in the first year than most cars ha the Sales and Service departments at Montesi. Unfortunately, I bought a used car from them that had more problems in the first year than most cars have in 5. For instance, when was the last time you heard of a car with 20K miles needing a new transmission? I will NEVER buy another car from this dealership. Hoepfully, neither will you. Unless of course, you enjoy sitting in their waiting area for 4 hours while they perform a routine inspection. Or better yet, you like spending roughly $4,000 on repairs in the first year. STAY AWAY FROM MONTESI!!! More
by TaraS
Employees Worked With
Paul, Ron
