
Expressway Jeep of Mt. Vernon
Mt Vernon, IN
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127 Reviews of Expressway Jeep of Mt. Vernon
I bought a new Jeep several years ago. After 13,000 miles the tires began going flat. In a few weeks all four, plus the spare, had two or more holes in them. In two days I had three flat After 13,000 miles the tires began going flat. In a few weeks all four, plus the spare, had two or more holes in them. In two days I had three flat tires. I complained to the dealer saying the tires had to be old or defective. I was told to come to the dealership and they would see what they could do. I worked second shift and had to make a four hour round trip with no spare tire. After I got there I was told there was nothing they could do. I had to hurry and go to Walmart and buy four new tires before I was late for work. The person at Walmart that changed the tires said he had never see tires that bad. A lady I called at the dealership said, "You abused the tires." I was nearing retirement age and never got off a public road and never ran over anything such as a nail. The tires were so bad that the gravel on the road where I lived punctured them. Many cars and trucks travel that same road as I have and no one ever had tires to go flat as I did. I will never buy a vehicle from them again and I would caution anyone not to trust them. I also wanted to get life insurance on the loan and they said I couldn't. Before the year was over my wife died suddenly and I was left with nearly 20,000 in debt. More
Staff is very fair and easy to work with and treat you right. Just purchased my second truck from them and would recommend them to anyone looking for a new or used vehicle. Travis was my sales rep. He right. Just purchased my second truck from them and would recommend them to anyone looking for a new or used vehicle. Travis was my sales rep. He kept the whole process low pressured but was engaged to ensure that I received what I wanted at a fair price. More
Clean environment, great friendly people and Abe Thomas was a very knowledgeable sales representative. I will go back if I purchase another vehicle. Great team of individuals. was a very knowledgeable sales representative. I will go back if I purchase another vehicle. Great team of individuals. More
Travis was great to work with. Very informative and answered all my questions. I never felt pressured to make my purchase. Very informative and answered all my questions. I never felt pressured to make my purchase. More
Travis was wonderful to work with and the manager and paperwork clerk even stayed past closing hours to make sure everything was ready for us. So glad we made the 2 hour drive to buy a vehicle from them paperwork clerk even stayed past closing hours to make sure everything was ready for us. So glad we made the 2 hour drive to buy a vehicle from them More