
F.C. Kerbeck Buick GMC
Palmyra, NJ

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149 Reviews of F.C. Kerbeck Buick GMC
Disgraceful F.C. Kerbeck's service department is a disgrace. Clearly, customer service is not their top priority. Their sales team is barely tolerable, but you ex F.C. Kerbeck's service department is a disgrace. Clearly, customer service is not their top priority. Their sales team is barely tolerable, but you expect that from sales people. I do not expect the service department to be rude. This is at every level, front desk, mechanic and management! Years ago, I purchased two vehicles and had no issues. When I tried to purchase a third a few years after, the experience was poor and I walked away. This round, I purchased 2 vehicles at the same time and it has proven to be an error in my judgment. Their team is worse then ever! Thankfully, I have another option for service. I will NEVER return. I will NEVER recommend F.C. Kerbeck to anyone. Worse part of all, no one at F.C. Kerbeck even cares! I can post this as well as go to other outlets to vent my frustration and they will never respond. That is when you know they have too much business to care and make too much money to be concerned about little old me! More
Great Car for Great Price. Folks at FC Kerbeck worked really hard at getting me to the price point I needed to purchase a vehicle from them. The 3 month/3000 mile warranty that Folks at FC Kerbeck worked really hard at getting me to the price point I needed to purchase a vehicle from them. The 3 month/3000 mile warranty that was included with the purchase was also appreciated! More
"Tremendous experience" Brian Denight is extremely knowledgeable, very professional and a great person to work with. Also, the GMC Manager, Steve Willis, is a great manager. Brian Denight is extremely knowledgeable, very professional and a great person to work with. Also, the GMC Manager, Steve Willis, is a great manager. He and his staff go to great lengths to help each customer out. This is my 8th vehicle that I have leased from F.C. Kerbeck. Fabulous dealership!!! More
Awesome place to lease a car Very professional people, very nice atmosphere and worked with the price. Love it here and will definitely go back there again. Every Little detail w Very professional people, very nice atmosphere and worked with the price. Love it here and will definitely go back there again. Every Little detail was covered. Brian was very clear with everything. Thanks to f c kerback More
Great experience Although I did not buy a car from this dealership,this was one of the places I went to look. I dealt with Brian DiKnight . He was very professional,k Although I did not buy a car from this dealership,this was one of the places I went to look. I dealt with Brian DiKnight . He was very professional,knowledgable and pleasure to speak with. I want to thank him for taking the time to speak with me. I would recommend this group to my friends and family. More
Helpful Rob answered all of our questions and made sure we got the deal we wanted. We are very happy with our new truck Thank you so much Rob answered all of our questions and made sure we got the deal we wanted. We are very happy with our new truck Thank you so much More
All about the deal Hi my name is Ed. I had been looking for a 2016 leftover GMC SIERRA SLE CREW CAB Z71 to replace my 2011 with the same equipment. I had visited about Hi my name is Ed. I had been looking for a 2016 leftover GMC SIERRA SLE CREW CAB Z71 to replace my 2011 with the same equipment. I had visited about 9 dealers in both NJ and PA. Most of them either did not have what I was looking for or wanted to give me next to nothing for my trade in which only had 57,000 miles and was in great condition. I was going to quit my search but decided to check with Kerbeck. I called and was informed that they had several in stock and that they had a 20% off special price off the MSRP. I traveled from the attention area to Kerbeck. I'm glad I did. On Friday 9-2-16 I arrived at 6:30pm and by 9:30 was driving home in a beautiful crimson red GMC SIERRA CREW CAB SLE Z71 2016 leftover. The salesman Brian DeNight and the management were fair, not pushy, and offered me more for my trade than any dealer I had tried to deal with. So with the trade and 20% off I got exactly what I wanted at the right price. Glad I went to Kerbeck. I am a Vietnam Veteran, a 30 Yr. retired Police Sgt. And 10 yr. Merrill Lynch internal Security investigator. So you might say I have been around the Block, and I'm glad I stopped at the 100 block of Rt. 73 Palmyra. More
Good experience. I had taken my parents to purchase a vehicle from F.C. Kerbeck which is located on route 73 in Palmyra, New Jersey. We were greeted by a friendly sale I had taken my parents to purchase a vehicle from F.C. Kerbeck which is located on route 73 in Palmyra, New Jersey. We were greeted by a friendly salesman Greg, who directed us to the salesman who we had originally contacted, Brian. Brian was a nice person and helped my parents get into a vehicle that fit their physical needs at that age. Everyone in our party was treated well and offered a cold beverage on a hot day. Nice place overall and good vehicle. More
Visit Great experience would tell all my friends to buy a car from them. Thinking of bringing my youngest daughter up to buy a car from this dealership. Great experience would tell all my friends to buy a car from them. Thinking of bringing my youngest daughter up to buy a car from this dealership. More
Amazing customer service From the first phone call to finalizing my purchase, everyone was friendly and courteous. They take pride in customer satisfaction and it shows. I From the first phone call to finalizing my purchase, everyone was friendly and courteous. They take pride in customer satisfaction and it shows. I would recommend anyone and everyone to purchase their vehicle from FC Kerbeck. It was the best car buying experience I've ever had! More