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FIAT of Manhattan

629 West 54th Street between 11th and 12th Ave, New York, New York 10019
Sales: (212) 956-3383
Service: (888) 437-5930
Parts: (888) 475-8795

Makes: FIAT|Service Center
 
Good
70% Recommend

Overall Rating 3.6

38 Lifetime Reviews

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FIAT of Manhattan
38 Lifetime Reviews

Hours: Open Now

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FIAT of Manhattan Info
Hours
Amenities
About FIAT of Manhattan

Some cars go down in history for their technological or stylistic innovations. Others deserve to be remembered sentimentally for the role they've played in the daily life of an entire generation or country. But few succeed in combining the two - technology and sentiment - and leave an eternal mark. Now in over 80 countries, the FIAT 500 has evolved into a beloved global icon, winning the hearts of passionate drivers, motor journalists and judges alike. Most recently winning 60 international awards, including being named 2008 European Car of the Year and 2009 World Car Design of the Year. Additionally, FIAT MultiAir Technology was recognised as the "Single Most Innovative Engine Technology" of 2010 by the International Engine of the Year Awards panel. Now that's love. At FIAT of Manhattan we have strong and committed specialists with many years of experience satisfying our customers' needs, and look forward to the opportunity to introduce you to the FIAT brand!

About This Dealer | Hours of Operation | Amenities

About FIAT of Manhattan

Some cars go down in history for their technological or stylistic innovations. Others deserve to be remembered sentimentally for the role they've played in the daily life of an entire generation or country. But few succeed in combining the two - technology and sentiment - and leave an eternal mark. Now in over 80 countries, the FIAT 500 has evolved into a beloved global icon, winning the hearts of passionate drivers, motor journalists and judges alike. Most recently winning 60 international awards, including being named 2008 European Car of the Year and 2009 World Car Design of the Year. Additionally, FIAT MultiAir Technology was recognised as the "Single Most Innovative Engine Technology" of 2010 by the International Engine of the Year Awards panel. Now that's love. At FIAT of Manhattan we have strong and committed specialists with many years of experience satisfying our customers' needs, and look forward to the opportunity to introduce you to the FIAT brand!

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 11:00 AM - 5:00 PM

38 Dealership Reviews
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sweetpea23
9/25/2014
Reason For Visit
Sales (New)

"Poor customer service and horrible experience"

This is my last Fiat I will EVER purchase. I'm so disgusted with this place I don't even know where to start. They are dishonest and unethical in their sales tactics. After a very long negotiation process, 2 days two be exact and 7 hours each day for a 24 month lease we finally came to an agreement. When reviewing the contract I noticed that Caleb Dennis had put together a document that stated 36 months after negotiating for a 24 month lease. I quickly brought it to his attention and he changed it back to 24 months. Please carefully read any contract you are going to sign!!! I was also promised the $99 parking deal, which once I signed reaching my sales person Lemiron Sterling who is another unethical dishonest person, he gave me a number to two garages and threw it back in my hands refusing to help me. Long story the lease never happened. I called multiple times and never had my calls returned. Finally after short all the garages that I called said the parking deal is no longer valid. Fiat has been running that deal for 4 years and most garages cannot accommodate the $99 deal. If I had to do this all over again I would spend the extra money and get myself a mini cooper! Just not worth the aggravation and disgust.

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I Recommend This Dealer: No

Employees dealt with

Caleb Dennis, Lemiron Sterling

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2
Shirley Garcia
7/05/2014
Reason For Visit
Sales (New)

"Dishonest"

Ok, i am trying to be objective.... 1) The car, i love it, BUT it a brand new car broke down on me twice already!!! 2) the second time the car broke down i went to pick it up and it was given to me w/ a flat tire!!!! there is a ramp... how the heck they drove the car down w/ a flat???? 3)My fault yes!!! but still dishonest, when i leased the car i was told it was a 36 month lease. well, i took they word for it, and i didnt read that the lease was 39 months!!! my fault for not reading before i sign, by dishonest!!! 4) when i leased the car, the agreement included maintenance (oil change, tire rotation, etc) for the rest of the lease..... guess what???? i found out today that i don't have oil changes left!! Apparently i had a limited amount (I WAS NEVER TOLD THIS) of oil changes, and they told me today that i DO NOT NEED TO FOLLOW THE DATE ON THE STICKER!! huh??? I am bringing my car oil change when sticker says i have to (that's what the sticker is for), according to them, it is recommended but i do not have to follow it, and because i was bring my car every three months (the recommended time) i run out of oil changes (mind you again I WAS TOLD MAINTENANCE INCLUDED DURING THE ENTIRE LEASE) i was never told it was a set number of changes. Also, in that area, you go to BMW they sell ONLY bmws, MB only MB, in the fiat they sell, fiat, mini cooper, MB and any other car.... it looks like a third class dealer. That shows you how dishonest they are. Horrible, can wait to finish my lease and Run away!!!

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I Recommend This Dealer: No

Employees dealt with

ALL

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1
chriswadolowski
5/21/2014
Reason For Visit
Sales (New)

"very very nice thanks a lot !!!!!!!!!!!"

me and my wife went to buy a fiat i must say that it was very exception service and sales we were really shocked with how good customer service was and the way they stay in touch with the customers price was also a great key factor we got an insane price for the car Thanks guy Patrick, Angela, Caleb you guys rock

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I Recommend This Dealer: Yes

Employees dealt with

Patrick, Angela, Caleb

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abalog784
3/20/2014
Reason For Visit
Sales (New)

"Bojan was very pleasent, knowledgable, easy going, not..."

Bojan was very pleasent, knowledgable, easy going, not pushy....made my experience of car buying enjoyable!!! I will recommend him to all my friends and family.

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I Recommend This Dealer: Yes

Employees dealt with

Bojan

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vlaruina
2/15/2014
Reason For Visit
Sales (New)

"Bojan was great, not pushy, very knowledgeable, and took..."

Bojan was great, not pushy, very knowledgeable, and took me for a test drive, without clouding the experience with a hard sales pitch. He took his time and I'd recommend him.

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I Recommend This Dealer: Yes

Employees dealt with

Bojan

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bt471516
12/17/2013
Reason For Visit
Sales (New)

"So I wrote a review about some issues that i had had with..."

So I wrote a review about some issues that i had had with my experience leasing a Fiat from this dealership. After leaving a less than perfect review my saleswoman Keisha called me within 24 hours to ask what was wrong with my experience (FYI, I am paying $251 per month for a 42 month lease with 10K per year mileage and $1,016 down which included $199/mo $525 "Bank Fee" and $292.50 DMV registration). I explained to her some of the aspects of the deal that I didn't understand and she took over an hour on the phone with me to go over the details of exactly what I was paying and why, which is a lot of time for a salesperson to stay on a call when they aren't making a sale from it. More importantly, the $99 parking deal is only for the first 12 months but Keisha promised me she would not only do her best to ensure that i could get it for 24 months or relocate me to another nearby parking lot participating in the deal, she signed it into the contract as well. I appreciate the level of detail and concern, especially from a saleswoman who has recently started and spent 2.5 hours with me after the dealership officially closed as well as the hour on the phone today.

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I Recommend This Dealer: Yes

Employees dealt with

Keisha

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2
yemassee
11/26/2013
Reason For Visit
Sales (New)

"Service portion is horrible and they do not follow up..."

Service portion is horrible and they do not follow up with customers. I would not recommend buying from this dealership! Please do not waste your time.

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I Recommend This Dealer: No

Employees dealt with

unknown

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Wild6
11/05/2013
Reason For Visit
Sales (New)

"I'm usually apprehensive about car dealers and do my..."

I'm usually apprehensive about car dealers and do my homework before entering one. I arrived knowing what car I wanted and what incentives were available. Katherine P. was very straightforward, informative and understanding. I was able to get a great deal on a 500 Pop. A surprisingly pleasurable experience.

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I Recommend This Dealer: Yes

Employees dealt with

Katherine P.

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1
Alwaysobusy
11/01/2013
Reason For Visit
Sales (New)

"These people are great very professional, was able to..."

These people are great very professional, was able to explain everything step by step, and work with getting me a fair interest rate, a a good price on my Gucci fiat, was very professional , very helpful, Angela was able to help me with the details of the car and also Caleb was very helpful with the car loan part pulling down the interest rate and was very patient with explaining everything, also pat was also very helpful and friendly I highly recommend this place they are very honest people

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I Recommend This Dealer: Yes

Employees dealt with

Angela, Caleb

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1
xtimerusa
10/30/2013
Reason For Visit
Sales (New)

"Came to Fiat of manhattan to get a Pop. Got a great deal..."

Came to Fiat of manhattan to get a Pop. Got a great deal and can't be happier. On top of the deal they threw a $99/mo parking in Manhattan! What's not to like!

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I Recommend This Dealer: Yes

Employees dealt with

Patrick Monninger

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