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Fairfield Subaru
Fairfield, CA
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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176 Reviews of Fairfield Subaru
May 20, 2025
A Diamond in the Rough! Exceptional Service and Honesty from Donald Myers at Fairfield Subaru! My wife and I are now proud owners of a new 2025 Subaru Forester Hybrid Tou Exceptional Service and Honesty from Donald Myers at Fairfield Subaru! My wife and I are now proud owners of a new 2025 Subaru Forester Hybrid Touring (River Rock Pearl Two Tone), thanks to the incredible efforts of Donald Myers at Fairfield Subaru. It was a much-needed surprise for my wife, whose car was recently totaled. She's always dreamed of a Subaru, and this past Sunday, Don made that dream a reality, exceeding all expectations. Our journey was initially frustrating. Our first attempt at Albany Subaru ended with an inexplicable $15,000 price hike upon arrival. They made us feel like we were wasting their time for not paying this huge markup. That, plus a Napa dealer selling a car from under us after starting paperwork, left us wary of dealership games. As a former car salesman, I know these tactics and just wanted an honest, respectful experience. Finding the new Forester Hybrid in my wife's preferred River Rock Pearl was incredibly difficult due to high demand. We'd almost resigned ourselves to a gas version, placing a deposit on an incoming silver model at Fairfield Subaru with Don. From our first interaction, Don was a pleasure – experienced, knowledgeable, and not pushy. I immediately felt I could trust him. Weeks later, I told Don my wife truly desired the River Rock Pearl. Don immediately found that exact Hybrid Touring incoming, unlisted online! We eagerly switched our deposit. Crucially, Don cleared it with his manager first, given the car's high demand. He then transparently explained a fair markup reflecting supply/demand. As a business owner, I respected this straightforwardness; businesses must be viable to serve customers and support their teams. Best of all, the price Don quoted was exactly what we paid. No surprises or games – just pure honesty. Don is a salesman of true character. The Forester arrived a week early, which was fantastic, but my wife was out of town. Given our past negative experiences, we were anxious the car might be sold, as our "reserve" was verbal. I also couldn't get from Santa Rosa to Fairfield that Sunday. Don then went truly above and beyond. He spent Saturday helping me with remote paperwork. Then, to ensure I could retrieve the car and surprise my wife, Don offered to drive an hour to Santa Rosa to pick me up! I was floored and initially declined, not wanting to impose. He then immediately offered an Uber or Lyft. This dedication is almost unheard of. Thanks to Don, when I arrived at Fairfield Subaru this past Sunday, the numbers were exactly as promised. I paid, and in under 30 minutes, was driving away. My wife's airport surprise was a success – she was overjoyed! Don even followed up the next day to ensure everything was satisfactory, testifying to his unwavering commitment. Don understood our needs and explained market realities, navigating everything perfectly with mutual respect. After bait-and-switch tactics elsewhere and a friend's harassment at Santa Rosa Subaru, Don was a complete breath of fresh air. He is a true diamond in the rough. Driving to Fairfield for Donald Myers is unequivocally worth it. Simply call and ask for him. Fairfield Subaru, Don is exceptional; his service earned you our business for life and highest recommendations. Our gratitude to Don is immense; he delivered more than a car—he provided a positive milestone for our family and restored our trust. More
by JFitch
Employees Worked With
Donald Myers
April 30, 2025
Went in after shopping around. Did a trade in and drove off in a new Crosstrek. My sales person Gavin was a huge help with this big decision. He was able to review all the features Did a trade in and drove off in a new Crosstrek. My sales person Gavin was a huge help with this big decision. He was able to review all the features such as eyesight, and explain and show me how it worked. I am very confident in my new car purchase and would definitely recommend this place to those looking to buy a car. More
by ash.leafgirl
Employees Worked With
Gavin Ankney, Marco Oropeza
March 02, 2025
Our experience with Fairfield Subaru was excellent. We originally purchased a used Ascent with Carmax but ended up returning it due to some possible long term issues found. Our experience with Carmax We originally purchased a used Ascent with Carmax but ended up returning it due to some possible long term issues found. Our experience with Carmax was excellent as well with zero hassles or questions after deciding to return the car. We subsequently decided to consider the smaller Outback and Fairfield Subaru made the decision an easy one for us. Hadas, our salesperson, spent several visits patiently answering questions and test driving with no hard sales pitch or pressure. Turned out the Outback better met our needs and we could not be happier with our decision or the car. And the bonus of feeling like we found a “Subaru home” that we will be confident taking our car to for ongoing future service. More
by jc
Employees Worked With
Hadas, Marissa Delgadillo
November 15, 2024
This was the best car buying experience we have ever had. Salesperson went abive and beyond to get us the deal we wanted. Everyone was friendly and helpful. Salesperson went abive and beyond to get us the deal we wanted. Everyone was friendly and helpful. More
by eistd
Employees Worked With
Donald Myers
November 13, 2024
They were knowledgeable and friendly. Stephen listened to what I wanted and shared his personal experiences which helped with my decision. The pricing was per the Costco program guide w Stephen listened to what I wanted and shared his personal experiences which helped with my decision. The pricing was per the Costco program guide with no pressure. The trade in was fairly priced as well. It was worth the drive! More
by AL
Employees Worked With
Stephen Swisher
October 20, 2024
Dakota went above and beyond and made our new car purchase enjoyable. He was personable, but knowledgeable. He went out of his way and worked with us to get us the vehicle we wanted. purchase enjoyable. He was personable, but knowledgeable. He went out of his way and worked with us to get us the vehicle we wanted. More
by Darlyn
Employees Worked With
Marissa Delgadillo
October 19, 2024
Jeff Perkins was fabulous throughout the purchase. He went out of his way to help us with the logistics. Before the purchase, the few times we tried to contact Jeff and he was unavailable, Sech the ma He went out of his way to help us with the logistics. Before the purchase, the few times we tried to contact Jeff and he was unavailable, Sech the manager stepped and kept the process rolling. Thank you to Sech, Jeff, and the Fairfield Subaru team for helping us purchase our new AWD Subaru Forester! More
by pearlmansy
Employees Worked With
Jeff Perkins
October 07, 2024
Easily the best car purchasing experience I have ever had! This process can be super nerve-racking, and Stephen made it so easy and smooth, from answering all of my questions to giving me additional in had! This process can be super nerve-racking, and Stephen made it so easy and smooth, from answering all of my questions to giving me additional information that was super helpful. He helped us get a better finance rate over our bank for the car we wanted and made our trade-in a seamless transition. The entire staff was extremely kind and reassuring! I couldn't believe how amazing and effortless this experience was! My husband is already planning his next Subaru upgrade, and we are definitely coming back to this location! More
by Rylee P
Employees Worked With
Stephen Swisher
October 04, 2024
GOT ME IN, TOOK CARE OF WHAT I NEEDED, I LOVE MARIN SUBARU !!! I CAME IN 4 A 229 MILE NEW ENGINE OIL & FILTER SERVICE, I'VE BUILT ENGINES ALL MY LIFE, I ALLWAYS CHANGED THE OIL & FILTER AT 200 MILES SUBARU !!! I CAME IN 4 A 229 MILE NEW ENGINE OIL & FILTER SERVICE, I'VE BUILT ENGINES ALL MY LIFE, I ALLWAYS CHANGED THE OIL & FILTER AT 200 MILES TO PROTECT MY INVESTMENT !!! More
by LARRY
Employees Worked With
BRUNO
