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Faulkner Nissan of Harrisburg

Harrisburg, PA

Overview
Reviews
4.9
279 Reviews
Call Dealership (717) 558-8220
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3925 Paxton St

Harrisburg, PA

17111

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Showing 279 reviews

September 30, 2025

They all go about the call of duty. Vehicle is always cleaned. Discounts are also appreciated. More

by midnitethunder22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug , Colin Gurganios, Ron Gilbert, Chad Bivens
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Oct 04, 2025 -

Faulkner Nissan of Harrisburg responded

Thank you so much for the 5-star review! We’re thrilled to hear that our team consistently goes above and beyond your expectations. Keeping your vehicle clean and providing valuable discounts are just a few ways we show our appreciation for your business. We truly value your loyalty and look forward to continuing to serve you with the same level of care in the future! Best regards, Doug Smith Service Manager | Faulkner Nissan Harrisburg

September 24, 2025

They ran up the total on the warranty without my approvals and collected 10k then charged me 1500. Shady More

by 1901bobdr bigbob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug and joel...?
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Sep 27, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (717) 558-8220 so we can work towards a resolution.

September 15, 2025

My first Nissan and the customer service here is excellent! I’m now a lifetime customer More

by akajonny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Venesevich
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September 04, 2025

Very easy to schedule service, helpful when I called with a question and so very kind and polite when I showed up for service. It was quick and easy! GREAT JOB! More

by Tina Garbrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure
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September 04, 2025

Faulkner Nissan of Harrisburg & Joel My Service Advisor once again met & exceeded my expectations! Thank You Once Again for Everything! More

by caaloia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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September 01, 2025

Pleasant and welcoming. Quick service. Nice waiting area. Service well explained and invoice included detail. More

by JMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
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Sep 05, 2025 -

Faulkner Nissan of Harrisburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2025

Excellent service and knowledge of the vehicles that they are selling. Customer services from Skyler in sales was exceptional. More

by denise.bilger68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skyler stockingdale
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Sep 05, 2025 -

Faulkner Nissan of Harrisburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Faulkner Nissan, Inc. We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2025

Quick speedy service, very friendly workers. Complimentary coffee and water in waiting room which was a very relaxing atmosphere. More

by mtowns17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Gurganios, Ron Gilbert
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Sep 02, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 28, 2025

Made service appointment yesterday for work that was done today. Very convenient for procrastinater like me. I waited in customer lounge for work to be done. They advised it would be approximate 90 minutes a More

by Sherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Buchenauer, Zac Koons
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Sep 01, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 01, 2025 -

Faulkner Nissan of Harrisburg responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 28, 2025

Sent car in for a simple recall on the hood latch. And in return they proceeded to do an oil change and tire rotation… without even asking. which was just done by the owner two weeks ago. While texti More

by ZacG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel
Report | Print
Sep 01, 2025 -

Faulkner Nissan of Harrisburg responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (717) 558-8220 at your earliest convenience to discuss how we can turn your experience into a positive one.

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