Faulkner Volvo Cars Lancaster

Everything was great. Tony is a great salesman and an awfully nice person. Everytime we called or texted him, he got right back to us. Tony is a great salesman and an awfully nice person. Everytime we called or texted him, he got right back to us. More

We greatly appreciate the reliable and expert service at this dealership. They are particularly excellent at informing us of any service needs. this dealership. They are particularly excellent at informing us of any service needs. More

On time, professional and thorough. Staff did a great job keeping us informed and meeting our needs. Staff did a great job keeping us informed and meeting our needs. More

We were promptly greeted when we entered the showroom we had an appointment with Zach he was very helpful and knowledgeable ends up purchasing the vehicle we came to see no pressure answered al our quest had an appointment with Zach he was very helpful and knowledgeable ends up purchasing the vehicle we came to see no pressure answered al our question. Very happy with the whole process More

Great service. Friendly staff. They took the time to go over things and sent me a video of what my car needed. Friendly staff. They took the time to go over things and sent me a video of what my car needed. More

Got me in a beautiful V60. My salesman was nice,did a great job, but being new to Volvo the real MVPs of the day we're the 2 ladies, im sorry I can't remember their names, one My salesman was nice,did a great job, but being new to Volvo the real MVPs of the day we're the 2 ladies, im sorry I can't remember their names, one assisted with the polestar addition, the other in car set up. More

Excellent service. Waited for my car and was kept updated..Very polite and helpful young man helped me understand the message I was getting. I would love to have a ca Waited for my car and was kept updated..Very polite and helpful young man helped me understand the message I was getting. I would love to have a car wash and carpets vacuumed (front driver side was done). They were very busy but my Lexus dealer always does it. Just a suggestion. More

One of the parts was not in the shop which they were going to overnight it. However I needed my car back that day and they decided to try and find the part nearby. They had gone out of their way to pick going to overnight it. However I needed my car back that day and they decided to try and find the part nearby. They had gone out of their way to pick up the part in order for my car to be fixed without waiting longer. They truly care for their customers and want their customers to have the best experience. Best dealership I have ever experienced. More

The car process was great and smooth. However the car we purchased was used and was not able to pick up for a couple of days for the clean out and detail cleaning. We brought car home and However the car we purchased was used and was not able to pick up for a couple of days for the clean out and detail cleaning. We brought car home and was still very dirty in the back seat and third row. I would have expected a better detail cleaning given the extra days car was at dealership. More

I now have about a quart of motor oil running from under the engine compartment down the floor of my garage. The car has about 3000 miles on it. Surprised but NOT. Pleased. the engine compartment down the floor of my garage. The car has about 3000 miles on it. Surprised but NOT. Pleased. More