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Feldman Chevrolet of Novi
Novi, MI
349 Reviews
Being Michigan’s #1 Chevy Dealer has several advantages for our customers. We offer the largest inventory of all new Chevys. Over 5,500 new and pre-owned vehicles available every day. All models, all styles, all colors at any of our five convenient locations. Every pre-owned vehicle is sold with our exclusive 3 Day Buy Back Guarantee. Buy it, love it, or bring it back, it’s that simple. It’s the Feldman way of making sure each and every customer is completely satisfied with their pre-owned vehicle! Call a Feldman of Novi representative at (888) 399-4203 and set your appointment TODAY. For your convenience, we are open every Saturday from 10am to 4pm!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 349 reviews
March 07, 2026
Don’t ever trust Feldman for a used vehicle. Bought a 2019 ford fusion from Ben Butski. 3 weeks later I have a major oil leak. Called Ben and said had they seen that, they wouldn’t have put it o Bought a 2019 ford fusion from Ben Butski. 3 weeks later I have a major oil leak. Called Ben and said had they seen that, they wouldn’t have put it on the lot. Problem is now I’m stuck with it. Dakota from service won’t call me back. It is a crankshaft seal, 1200 dollar job. Thanks to Todd and Chris. sales managers for allowing me to buy a piece of junk from you. Either you hid this problem or your mechanics are just that bad. More
by Dan Carlson
Employees Worked With
Ben Nutski
February 14, 2026
I am disappointed to share that my recent experience at Feldman Novi did not meet the standard one would expect from a dealership representing premium vehicles. Last year, I visited the dealership to se Feldman Novi did not meet the standard one would expect from a dealership representing premium vehicles. Last year, I visited the dealership to sell my Camaro and received an offer that was significantly below market value. While I chose not to move forward at that time, I decided to give the dealership another opportunity. Today, I returned prepared to purchase a Corvette with cash. Upon entering the showroom, I was not greeted or assisted. After some time, a representative approached with keys to the vehicle; however, he was unable to answer several basic questions regarding the car’s features and condition. There was minimal engagement or effort to provide a thorough walkthrough or facilitate the purchasing process. Ultimately, I left without receiving the level of professionalism, attentiveness, or product knowledge that should accompany a high-value transaction. I hope leadership will take steps to reinforce customer service standards and ensure their team is equipped to properly support serious buyers More
by oesgemini
Employees Worked With
Unknown
November 14, 2025
I have worked with this dealer many times in the past. Always had a good experience until recently. My financial situation changed and I thought if anyone would be able to help me it would be Feldman. Always had a good experience until recently. My financial situation changed and I thought if anyone would be able to help me it would be Feldman. I had a budget to work with and needed a certain payment. I felt I was upfront and honest about my situation. I presented all my financial documents and asked to run my credit to see if I could get approved within my budget. I was told my credit was pulled and I was presented with a pre-approval within my target payment and I was thrilled. I had been approved with two other dealers prior to going into Feldman. Since I had worked with Feldman in the past I wanted to see what they could do. I called the two other dealers and told them I would be going with Feldman. I presented my pre-approval to my Trustee and there were some changes to the pre-approval that needed to be made. I called my Sales Rep Viola and told her the changes I needed. She had said that her Manager was gone for the day and he needed to update the approval but she would try to update it herself. The updates were made and the numbers were much different. We decided I would wait until the next day for the updated approval when the manager was back in. I received a call from Viola at 5 pm the next day. She informed me that she was unable to get me pre-approved. I asked her what the signed pre-approval was that I was presented with and had submitted to the Trustee. I was told that I was never really approved but that the pre-approval was just typed up for the Trustee to see. I realize that an approval is never guaranteed and maybe my situation is a hard one to work with. What I was looking for was someone to be up front, honest, and professional. All I needed to be told was that they were unable to help me. I would have been ok with that. What I am not ok with is being lied to, Especially by a dealer that my family and I have worked with in the past. I will never use Feldman in Novi ever again and will not recommend them to any friend, family member or client that I have. More
by Auburn
Employees Worked With
Viola Xhaja
August 25, 2025
Friendliest people answered every question I had. Go to drive any vehicle we wanted. Highly recommended to anyone. Go to drive any vehicle we wanted. Highly recommended to anyone. More
by mikexx1962
Employees Worked With
May 16, 2025
I’ve been a loyal customer of Feldman Chevy in Novi for years—multiple leases, multiple vehicles, and I even purchased my current truck through them. Unfortunately, my most recent experience has made me se years—multiple leases, multiple vehicles, and I even purchased my current truck through them. Unfortunately, my most recent experience has made me seriously reconsider continuing to do business here. I took my truck in for a basic oil change on May 7th and was given three options: Good, Better, and Best. I clearly asked for just the oil change and chose the "Good" option, only to be charged $151. Shocked by the cost, I asked around and quickly learned this price seemed far too high. I then called the dealership myself and was told the price of an oil change is $89.95. I had a family member call as well and they were told the exact same thing. I’ve now called three times asking to speak with the service manager and was told each time that I would get a call back. I still haven’t heard from anyone. This experience feels misleading and dismissive, especially to someone who has supported this dealership for so long. All I wanted was a straightforward oil change—I wasn’t looking to be upsold or overcharged. Feldman Chevy can either make this right, or they can lose a loyal customer for good. More
by Colorado19
Employees Worked With
Not listed
April 09, 2025
Everyone has always been very polite, friendly and professional. If I have any questions or concerns about something they address it, explain it and solve it in a timely manner. professional. If I have any questions or concerns about something they address it, explain it and solve it in a timely manner. More
by lmo
Employees Worked With
Chris Boring
