Ferguson Buick GMC

Not as good as I expected I bought a 2018 Canyon, new from this dealer. Early on I had a annoying squeak somewhere under the bed. On my second trip to get it corrected, the dea I bought a 2018 Canyon, new from this dealer. Early on I had a annoying squeak somewhere under the bed. On my second trip to get it corrected, the dealer replaced both rear leaf springs. The squeak was gone. However after a month or so, it returned. One of the issues is, it does not always make the squeak. I notice it most at low speeds 10-20 mph. I have a almost new, low mileage(12K) truck that squawks like a old worn out truck some of the time. After several trips,to the dealer, I am wondering if I have to live with this squeak? William Rowlett 5-22-20 More

Justin was awesome. He was very informative about the vehicle I was shopping for. He did not pressure me and it was a very pleasant shopping experience! You vehicle I was shopping for. He did not pressure me and it was a very pleasant shopping experience! You More

Terrible paint work Terry and Randy were very friendly and accommodating. we made a deal on a truck in which they agreed to fix a few things. which honestly kinda surpris Terry and Randy were very friendly and accommodating. we made a deal on a truck in which they agreed to fix a few things. which honestly kinda surprised me that they were willing to go as far as they did to sell this truck. Windshield was cracked that's something that has to be fixed, but to agree to fix a navigation system replace some broken trim on the bumper and what really threw me back was when they agree to repaint the hood and one of the doors I had a hard believing all that so I was skeptical to say the least. They had my truck for about 15 days after I had purchased it which I really did not mind like I told them keep it as long as you need to, to make sure the repairs are DONE CORRECTLY. After all they gave me a brand new rental car to drive so I was not put out. When I did get my truck I was pleasantly surprised that all that they had promised me had been done everything was fixed and painted they were men of their words. So far the only complaint that I have is that the hood that got painted looks terrible there are fish eyes in the paint you can see where the prep work was not done properly you can see where there was something on the hood that got painted over. This is the only thing about the whole ordeal I'm not happy with. Now with that being said Terry and Randy did what they said they would do, the paint on the door looks great everything fixed like they said I couldn't be happier with everything else but the paint shop did a really bad job on my hood. For the most part the truck is better now then it was before but knowing what I know about paint I will have the same issue with this paint job that they agreed to fix in the first place. Disappointing to say the least. More

Sean Stuart totally took care of me!! As always!!He went Sean Stuart totally took care of me!! As always!! He went above and beyond to sell me my new 2500 he truck!! I’m super loyal to these people!! Sean Stuart totally took care of me!! As always!! He went above and beyond to sell me my new 2500 he truck!! I’m super loyal to these people!! More

Austin the Awesome Austin was super! But the two finance individuals I worked with (one when I got the car, and one when I brought the check) had the personalities of a Austin was super! But the two finance individuals I worked with (one when I got the car, and one when I brought the check) had the personalities of a doorknob, which is what kept you out of the five star rating. More

I had a great buying experience at Ferguson. Gage and John were very knowledgeable on the GMC trucks. I highly recommend this family owned business. John were very knowledgeable on the GMC trucks. I highly recommend this family owned business. More

Quick and efficient. Couldn’t have asked for a better sale and manager duo than Justin and Gary! Justin was absolutely perfect! Not pushy like we’ve experienced salesmen in the past. sale and manager duo than Justin and Gary! Justin was absolutely perfect! Not pushy like we’ve experienced salesmen in the past. More

I had an appointment for 8 am. It was a simple oil change. I did not check out until after 10:30. This is ridiculous. change. I did not check out until after 10:30. This is ridiculous. More

Fast and easy They found the problem and got is repaired in just a few hours. Mike called and got me out the door in a very timely manner. They found the problem and got is repaired in just a few hours. Mike called and got me out the door in a very timely manner. More

Friendly and fast don't have any other comments. This is not necessary. Should be able to write as little as I want. Thank you. Kip not necessary. Should be able to write as little as I want. Thank you. Kip More