Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Air Conditioning Repair The service here was great. They were very busy when we brought our van in but after three days they gave us a loaner car. They replaced both units fr The service here was great. They were very busy when we brought our van in but after three days they gave us a loaner car. They replaced both units front and back and the final bill was far less than they quoted me. Three days later the air went out again. They gave us another loaner car while working on it. A hose came out and we lost all our coolant. They repaired it and put new coolant in totally free of charge. Jamie our service person was exceptional to work with. More

It Was Incredible. Because It Was A Great Experince..I Was Wondering How Long Take. To Fix It.I Would Recomed This Place To Every One I Know They Would Love This Place Because It Was A Great Experince..I Was Wondering How Long Take. To Fix It.I Would Recomed This Place To Every One I Know They Would Love This Place More

Women who answer the phones are my only painpoint Service department was great. Receptionists are all terrible, unfriendly, and no help at all. Talked to one lady at 10 am said she was giving my servi Service department was great. Receptionists are all terrible, unfriendly, and no help at all. Talked to one lady at 10 am said she was giving my service rep a message about bringing my car in. Called back at 3pm had to leave a voicemail. Called back at 4:30pm finally reached service dept and they were never given the message that I even called. At that point they were almost closed and I had to rush my car in and almost didn’t have a rental. Besides dealing with the front desk ladies, my service rep (Jason) was very helpful every step of the way More

Good Customer Service Service rep, Jason Logue, is professional and courteous. He clearly communicates to the customer throughout the service appointment about what is hap Service rep, Jason Logue, is professional and courteous. He clearly communicates to the customer throughout the service appointment about what is happening with regards to expectations. Service from Jason is 5 stars. Service from center could be 5 stars but giving 4 as not fully satisfied with their response regarding my brand new 2018 Wrangler JL's grating vibrations while engaging clutch pedal in that "it's just how they are built." Thank you. More

Warranty work Becky was great in getting the repair work done in a quick and professional manner. She was able to get my extended warranty to cover the cost of the Becky was great in getting the repair work done in a quick and professional manner. She was able to get my extended warranty to cover the cost of the repair and save me a substantial amount of money. More

5 Star Service Specialist Steve Unbelievable and hard to find quality service specialist. Extremely efficient and truthful. A true asset to the Chrysler name. Need service? Ask for S Unbelievable and hard to find quality service specialist. Extremely efficient and truthful. A true asset to the Chrysler name. Need service? Ask for Steve and his team. More

It was just ok I was not really greeted when standing there waiting . Service advisor seemed like he was in a bad mood. really was not a people person. . I was not really greeted when standing there waiting . Service advisor seemed like he was in a bad mood. really was not a people person. . More

Excellent service and great communication. Starman provided us with excellent service on time as they said. The customer service and communication was absolutely fabulous. And we will always r Starman provided us with excellent service on time as they said. The customer service and communication was absolutely fabulous. And we will always recommend and use Furman. Thank you More

lock nuts Locknuts put on too tight and remover key stripped so it wouldn’t work to remove tires. Becky in service took care of a problem that shouldn’t have ha Locknuts put on too tight and remover key stripped so it wouldn’t work to remove tires. Becky in service took care of a problem that shouldn’t have happened. Took vehicle next to tire shop that said all lock nuts were loose ( finger tightened only) Tire shop tightened all wheel nuts to correct torque. More

Lack of communication and lack of copleting the job Need to answer the phones and return phone calls and text in a timely manner and complete what’s on service forms still has to go back for a shimmy Need to answer the phones and return phone calls and text in a timely manner and complete what’s on service forms still has to go back for a shimmy More