Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Great job I have a '19 RAM 1500 that I custom designed. There were a few factory defects that Ferman has been addressing. The service department and techs have I have a '19 RAM 1500 that I custom designed. There were a few factory defects that Ferman has been addressing. The service department and techs have been very kind and helpful through this painful experience. Beck, Steve and Jason have been outstanding and I appreciate what they've done for me. Plus who doesn't like fresh donuts and hot coffee (for me hot cocoa) first thing in the morning. Please continue to communicate timely and I'll feel like a VIP More

Oil change .Dropped car off and called when finished !!!! Becky was great I had questions .She walked to car and answered everything I needed to know . .Dropped car off and called when finished !!!! Becky was great I had questions .She walked to car and answered everything I needed to know . More

Love it This dealership is the best dealership. Everyone I run into is very nice. They take the time to talk to me, other than my vehicle. I joke, we laugh, i This dealership is the best dealership. Everyone I run into is very nice. They take the time to talk to me, other than my vehicle. I joke, we laugh, it’s really fun to go to this dealership to get my truck worked on. Plus, they always have donuts hahaha!!! More

Outstanding service Steve made sure that the car received the promised services and that I was informed along the way. An excellent experience that left me certain I had Steve made sure that the car received the promised services and that I was informed along the way. An excellent experience that left me certain I had made a good choice for the dealership that will care for my Jeep Cherokee. More

Recalls Jamie is who I worked with and he was so great and helpful. Great service!!!!! Also, my appt was early and I had to wait in the lobby. I appreciated Jamie is who I worked with and he was so great and helpful. Great service!!!!! Also, my appt was early and I had to wait in the lobby. I appreciated the coffee and donuts. More

Tire check They always get me in when I need an appointment. Steve has always been friendly and has helped me many times with different troubles I’ve had with my They always get me in when I need an appointment. Steve has always been friendly and has helped me many times with different troubles I’ve had with my car over the years. I will continue to have all my services done there. More

The mechanic department The mechanic did not do his job the service department did thier job, communication didn't happen as it should have been. I was not happy with all tha The mechanic did not do his job the service department did thier job, communication didn't happen as it should have been. I was not happy with all that went on. And the manager never called me back More

Excellent Visit Just an oil change but handled on time and at a very reasonable price. Good coordination between various members of the service team. Very nice wait Just an oil change but handled on time and at a very reasonable price. Good coordination between various members of the service team. Very nice waiting area, an overall positive experience. More

TOP NOTCH CUSTOMER SEEVICE Ferman CJDR is the only place I trust to service my Ram. The quality of work and the Customer Service experience are always beyond satisfactory. Servi Ferman CJDR is the only place I trust to service my Ram. The quality of work and the Customer Service experience are always beyond satisfactory. Service advisor Steve Brawer is a dedicated prefessional. He promptly greeted me upon my arrival and then efficiently checked me in. His cost estimate was spot on and he smoothly finalized the experience when my truck was ready.... on time as promised. I can always count of Ferman & Steve to meet my service needs in a courteous, honest, and thorough manner. More

Jamie the service writer is phenomenal Brought my 2014 Chrysler 300 Ford transmission service made an appointment I get there and found out that in fact my car has a serverless transmission Brought my 2014 Chrysler 300 Ford transmission service made an appointment I get there and found out that in fact my car has a serverless transmission never have to add fluid never have to do anything I guess Until It Breaks not a big fan of that but a very big fan of Jamie the service writer just a great guy very knowledgeable always ready to help More