Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Outstanding Good Experience got me in on time. kept in touch while working on it. Came in at a fair price. Merry Christmas and a Happy New Years Good Experience got me in on time. kept in touch while working on it. Came in at a fair price. Merry Christmas and a Happy New Years More

Very helpful Asked the service writer for assistance in reference to a gps update and when I got the car back he had found the website and written down the radio n Asked the service writer for assistance in reference to a gps update and when I got the car back he had found the website and written down the radio navigation identification number for me. All I needed to do was go to the site and get it entered. More

Worst experience I have had at a shop ever I always liked taking my car to Ferman for service. That definitely has changed based on the complete failure of my last visit. I went in for a 44k sc I always liked taking my car to Ferman for service. That definitely has changed based on the complete failure of my last visit. I went in for a 44k scheduled maintenanced. I arrived at my scheduled time of 3:30pm. As always they told me to wait in the waiting area and someone would come pick me up. I took out my laptop and started working while I waited. I didn’t even realize how much time had gone by. I look up and noticed that there was no one in the waiting area and it seemed late; it was 6:30pm. So I stand up and look out the door and I see my car in the spot it would be when they are done with the service so I go out and don’t see anyone. It turns out they closed at 6pm and you guessed it, NOBODY came to get me! Luckily I was able to find a car salesman from the dealer and even he was shocked at my story. After a while he did manage to get my key and told me that someone would call me the next day to take care of my bill. WORST EXPERIENCE EVER! More

Tom B Excellent Service. Steve Brawer does a great job. I’ve been going to Ferman for over two years for my Ram 1500 and my Challenger, and I’m completely Excellent Service. Steve Brawer does a great job. I’ve been going to Ferman for over two years for my Ram 1500 and my Challenger, and I’m completely satisfied with the service department. More

Renegade Becky was outstanding! The service activity took a little longer than anticipated. But Becky kept me informed and tried to expedite. Becky’s great! Becky was outstanding! The service activity took a little longer than anticipated. But Becky kept me informed and tried to expedite. Becky’s great! Additionally, Kyle was very helpful & professional when purchasing my Renegade. Scott went out of his way to introduce me to Becky and insure the additional dealer work I wanted done was handled correctly & cost effectively. Very impressed! Very good team! Thank you, More

Friendly people The only improvement would be more comfortable seating in the customer waiting area. Everything else was great. Was a bit apprehensive as I am from ou The only improvement would be more comfortable seating in the customer waiting area. Everything else was great. Was a bit apprehensive as I am from out of state and put my faith in this dealership's service department. If needed, I will go back. More

The best of the best. Anytime I have my Jeep serviced by Ferman the staff is extremely friendly, and knowledgeable. Thank you Steve for taking the time to explain things I Anytime I have my Jeep serviced by Ferman the staff is extremely friendly, and knowledgeable. Thank you Steve for taking the time to explain things I needed and why I needed them without being pushy as most service centers are. Overall pleased with every experience I’ve had with this dealership. More

Top shelf Everytime I take my vehicle to Ferman for it is a pleasant experience. They always complete the work on time and it is done correctly. Jason makes sur Everytime I take my vehicle to Ferman for it is a pleasant experience. They always complete the work on time and it is done correctly. Jason makes sure we are satisfied. THANKS JASON More

Great service by Jamie on a scale of 1-10. He is a10 Jaime is an asset to your Dodge dealership he gives good. Customer service &on a scale of 1-10. He is a 10 & when he welcomes you you’r impresed T Jaime is an asset to your Dodge dealership he gives good. Customer service &on a scale of 1-10. He is a 10 & when he welcomes you you’r impresed That there are still good friendly people.in the world . That alone helps your dealership. More

Maintenance (Oil Change & Tire Rotation) Appointment was very easy to schedule and the service time of my visit was not that long either. I was very pleased with this visit and Becky was ve Appointment was very easy to schedule and the service time of my visit was not that long either. I was very pleased with this visit and Becky was very helpful with answering all my questions I had too. More