Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Suspension They did not fix or replace my suspension even if its still has warranty. And i hope they will fix the problem before the warranty end. They did not fix or replace my suspension even if its still has warranty. And i hope they will fix the problem before the warranty end. More

Service area was helpful, Friendly and efficient. All the items I wanted looked at were taken care of. I also asked Steve to buff out a scratch and he took are of it right away. I was very pleased. All the items I wanted looked at were taken care of. I also asked Steve to buff out a scratch and he took are of it right away. I was very pleased. More

Excellent Always on time, usually done earlier and my service advisor stays in constant touch with me about any changes. Jason is actually my favorite service Always on time, usually done earlier and my service advisor stays in constant touch with me about any changes. Jason is actually my favorite service advisor I’ve ever had at a dealership and I’ve been buying JEEPS for a long time More

Service manager Steve is a true professional and works very Your staff takes their time to work with me I appreciate the ride home and the pickup that's why I continue to use the Dodge dealership Your staff takes their time to work with me I appreciate the ride home and the pickup that's why I continue to use the Dodge dealership More

Pleasant experience with Ed Johnson Ed let me know that there was a nail in my tire. The 2 hour wait time is what I expected. The waiting area was spacious and didn’t feel like you were Ed let me know that there was a nail in my tire. The 2 hour wait time is what I expected. The waiting area was spacious and didn’t feel like you were crowded with others who were getting served. Fountain drinks was a surprise. More

flashing red light Jamie, my service advisor, took care of my problem as always. He is rated a 10 as far as I am concerned. I will only deal with Jamie Jamie, my service advisor, took care of my problem as always. He is rated a 10 as far as I am concerned. I will only deal with Jamie More

Convenient and Friendly The experience with staff and product/service is very good. Staff is friendly and knowledgeable, the appointment scheduling process is convenient. The experience with staff and product/service is very good. Staff is friendly and knowledgeable, the appointment scheduling process is convenient. Glad that Jamie and Jose are there, and have been ther for years. Too many times you get a service from a company and the employee turnover casts a shadow on the quality. More

Unexpected visit. Hard to rate service because they had to order a part. Service rep Ed was very helpful and apologetic as the vehicle had all of 67mi on it and I had i Hard to rate service because they had to order a part. Service rep Ed was very helpful and apologetic as the vehicle had all of 67mi on it and I had it for 12 hrs. More

It was easy and streamline All was fine. Ed was responsive. He answered my questions and went over all relevant things with me. I would like to work with him again in the All was fine. Ed was responsive. He answered my questions and went over all relevant things with me. I would like to work with him again in the future if I need to bring my Jeep to this services center. More

Brake vibration Went in for a brake vibration on our Dodge Charger and they took great care of us. Brakes are like new again. This shop is highly recommended and Ja Went in for a brake vibration on our Dodge Charger and they took great care of us. Brakes are like new again. This shop is highly recommended and Jason is wonderful More