Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

recall I had 2 recalls They also did a multipoint inspection. They found my air filter needed to be replaced. I had them replace it for a installed cost of $ I had 2 recalls They also did a multipoint inspection. They found my air filter needed to be replaced. I had them replace it for a installed cost of $38. More

Recalls Mr Jason inform me I had some recalls on my truck made appointment for Wednesday at 730 and had to wait he got me in and out in no time Mr Jason inform me I had some recalls on my truck made appointment for Wednesday at 730 and had to wait he got me in and out in no time More

Courteous I have always been skeptical about getting a domestic vehicle worked on because I would be out of a vehicle, if repairs were going to take more than 2 I have always been skeptical about getting a domestic vehicle worked on because I would be out of a vehicle, if repairs were going to take more than 24 hours. The team listened to my concerns, flexible with my schedule and assisted me with getting me back on the road as quickly as possible. I am a believer that this dealership is doing everything right! More

Great customer service Was greated by Steve and he treated me as if I was the only customer there ,no rushing ,no waiting He called when the work was done and it was the sam Was greated by Steve and he treated me as if I was the only customer there ,no rushing ,no waiting He called when the work was done and it was the same at pickup ,was very pleased with service. More

Horrific service Absolutely horrible service. I had an appointment and it took 2 hours and 10 mins to do an oil change and a tire rotation. They never even took my c Absolutely horrible service. I had an appointment and it took 2 hours and 10 mins to do an oil change and a tire rotation. They never even took my car in the garage until an hour past my appointment time. This is the second time I have had my jeep serviced there and both times were over 2 hours. This is unacceptable. This time I spoke with the service manager which was a complete waste of time. He had a real flippant attitude like oh well we were busy. This is not the customer service I was looking for when I leased my jeep and will certainly come into play when it's time for me to lease my next car. I will not go back to this dealership again for anything. More

Everyone there is awesome Exspecially Steve and Becky 😍😍😙 Steve and Becky are the best I just love their costumer service I give the both of them I would recommend them to everyone I know?????😍😙?????😙😍 Steve and Becky are the best I just love their costumer service I give the both of them I would recommend them to everyone I know?????😍😙?????😙😍 More

Great Service / Service Advisor Great customer service experience. Service Advisor Steve Brawer is top notch, courteous, knowledgeable, Prefessional, and efficient. I highly recommen Great customer service experience. Service Advisor Steve Brawer is top notch, courteous, knowledgeable, Prefessional, and efficient. I highly recommend Ferman and Steve Brawer got your service needs. More

Great Service! Ed the Service Advisor was very friendly and courteous. The service was great and done in a reasonable time. The dealership has great employees! I hig Ed the Service Advisor was very friendly and courteous. The service was great and done in a reasonable time. The dealership has great employees! I highly recommend this dealership More

5 star dealer I have always gone to Ferman for service and since buying a car there will continue to go. Great people who treat you like family. I have always gone to Ferman for service and since buying a car there will continue to go. Great people who treat you like family. More

Outstanding Service Everything was great! Friendly and fast service and I didn’t feel like I was being pressured into extra service that are unnecessary. I would highly r Everything was great! Friendly and fast service and I didn’t feel like I was being pressured into extra service that are unnecessary. I would highly recommend this location. More