Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

Excellent Steve is a excellent guy to work with very helpful and gives his honest opinion. I've worked with Steve foe 4 years now and he is always smiling and h Steve is a excellent guy to work with very helpful and gives his honest opinion. I've worked with Steve foe 4 years now and he is always smiling and has time to talk with you. More

Multiple Visits So took our van in because it had a bad idle/hesitation. First fix was rocker, cam & tune up. Still same issue. Took it back and was told motor mounts So took our van in because it had a bad idle/hesitation. First fix was rocker, cam & tune up. Still same issue. Took it back and was told motor mounts. This time it sat in repair lot for 3 days while no one did anything because intake person was off and the paper sat on his desk until I came in and questioned its status. Fixed & still same problem. Took it back and this time head had to be replaced. Thankfully I had extended warranty. But still cost me $200 out of pocket. Might nyot sound like a lot, but when your unemployed, its huge. Service staff, was polite, but not the most personable. More

Recall Service Only problem I have is I gave them my email address as I am the new owner and you keep sending your emails to my daughter in law whom I bought the car Only problem I have is I gave them my email address as I am the new owner and you keep sending your emails to my daughter in law whom I bought the car from. My email is brdngmr@aol.com. Please please change your record. Plus I was told it would take only an hour and half and my appt was at 9:30 and I didn’t get done until noon. More

Service Review Trusted quality and knowledgeable personnel. Highly recommend Ferman for sales and service. Wish the cost of services could be lower. Wish coupons w Trusted quality and knowledgeable personnel. Highly recommend Ferman for sales and service. Wish the cost of services could be lower. Wish coupons were available too More

Helpful They are usually always helpful. Jason let me know what they were doing to do and if it didn't work what else they would need to do plus the prices on They are usually always helpful. Jason let me know what they were doing to do and if it didn't work what else they would need to do plus the prices on each. More

Very helpful. Took care of my needs . Thank you. Thanks Ed for doing a great job. I brought my jeep to the dealership to have it fixed. And so far so good. In the future if I have any problems with Thanks Ed for doing a great job. I brought my jeep to the dealership to have it fixed. And so far so good. In the future if I have any problems with my jeep or my Chevy Silverado truck I will take it there. More

Outstanding Steve Brawer once again took amazing care of me and my vehicles. Since I've been a customer, I've been having great experiences thanks to Steve and a Steve Brawer once again took amazing care of me and my vehicles. Since I've been a customer, I've been having great experiences thanks to Steve and all the folks behind the scenes keeping my vehicles running safely. Thanks again, it's much appreciated. More

Excellent visit Excellent service, prompt attention. My service rep was knowledgeable and very personable. I appreciated not being pushed or pressured to buy services Excellent service, prompt attention. My service rep was knowledgeable and very personable. I appreciated not being pushed or pressured to buy services that I didn't need at the time but was advised of services that I might want to consider in the future for proper maintenance. I can honestly give my service exhorting a rating of 10. More

Incomplete When I made the appointment I told them I have a warranty that gives me free oil changes and I gave them the information at the time I made the appoin When I made the appointment I told them I have a warranty that gives me free oil changes and I gave them the information at the time I made the appointment and no one looked it up. Also only three of my tires weee aired up and they washed my car but they missed big spots on the sides and half the bumper. At least they agreed to not charge me for the oil change that they originally gave me a bill for $79.00. That’s way overpriced. More

Fast service. Easy experience. Went in to have my lights adjusted. Their booking process was straight forward. I showed up and they handled it before my coffee went cold. Awesome se Went in to have my lights adjusted. Their booking process was straight forward. I showed up and they handled it before my coffee went cold. Awesome service. More