Ferman MINI of Tampa Bay - Service Center

Great service and nice people. Jamie Annese is always very helpful and nice. I would certainly recommend her along with this dealership. Nice..nice..nice... Jamie Annese is always very helpful and nice. I would certainly recommend her along with this dealership. Nice..nice..nice... More

Awesome Service Dept Ferman BMW staff was on point - right from setting my appointment for 3 recalls - up until it was done (only a few hours after I dropped it off). Very Ferman BMW staff was on point - right from setting my appointment for 3 recalls - up until it was done (only a few hours after I dropped it off). Very impressed with the service staff.. Thanks More

could not get anything in writing from service dept. service dept. adviser was not clear on type of tire i was getting and they would have to order them and it would take day or longer to get them MFG. m service dept. adviser was not clear on type of tire i was getting and they would have to order them and it would take day or longer to get them MFG. makes a lot of different styles of tire i just wanted to know what i was buying and a total cost. never got what i was asking for just a take it or leave it guess on total cost. i left it. i dont do business with a company that doesnt answer my question and my demands.. it is my money they are spending. never got a brake down on what they repaired and corrected to put it on the lot. they could have mailed it to me if it was against company policy to e-mail information about service preformed on the car. i did buy the car. More

Recall, oil change and bulb replacement. Jimmie Whaley was accurate and thorough in keeping me informed during my visit. I bought my vehicle new from Ferman in 2009 and have had it serviced Jimmie Whaley was accurate and thorough in keeping me informed during my visit. I bought my vehicle new from Ferman in 2009 and have had it serviced there ever since. More

Great Service I had recently purchased a used BMW from another dealer but had Ferman inspect it for me. Quick, efficient and complimentary. Any service I will need I had recently purchased a used BMW from another dealer but had Ferman inspect it for me. Quick, efficient and complimentary. Any service I will need in the future Ferman will be doing. More

Great services My technical adviser is very thorough, which is very helpful for me to understand. My sales adviser understands my do's and Don'ts of what I like My technical adviser is very thorough, which is very helpful for me to understand. My sales adviser understands my do's and Don'ts of what I like and don't. More

Quick, efficient and educational every time! I’m not savvy with cars so it’s nice having things explained to me in simpler terms. thank you! savvy with cars so it’s nice having things explained to me in simpler terms. thank you! More

It's always a great experience at Ferman! They are our favorite family of dealerships to work with in the Tampa area, from sales to service! favorite family of dealerships to work with in the Tampa area, from sales to service! More

My experience was great! The communication about my vehicle was wonderful. They kept me informed every step of the way. I would recommend them to anyone. vehicle was wonderful. They kept me informed every step of the way. I would recommend them to anyone. More

Amazing staff and service The employees at Ferman BMW have always been courteous, friendly and seem to really care about the customer. They strive to please customers in a gen The employees at Ferman BMW have always been courteous, friendly and seem to really care about the customer. They strive to please customers in a genuine manner. More