Ferman MINI of Tampa Bay - Service Center

BMW service Excellent service and very friendly service personnel. The process to drop off the car and pickup a loaner was quick and very efficient. They handled Excellent service and very friendly service personnel. The process to drop off the car and pickup a loaner was quick and very efficient. They handled my questions in a very professional manner More

Excellent Service and Communication Routine maintenance plus front springs - no problems, except this will be a 2 part service as we are still waiting for parts from Germany to complete Routine maintenance plus front springs - no problems, except this will be a 2 part service as we are still waiting for parts from Germany to complete the repairs. Not the fault of the dealership, but inconvenient to drop off and pick up twice. More

Great Service I took my car to Ferman BMW for preventive maintenance. They provided me with a BMW loaner and my car was completed earlier than expected. Completely I took my car to Ferman BMW for preventive maintenance. They provided me with a BMW loaner and my car was completed earlier than expected. Completely satisfied with my experience. More

Quality repair of air suspension Had a sagging rear suspension caused by a leaking air spring. Jimmy (service writer) dealt with a 3rd-party extended warranty company & got the repair Had a sagging rear suspension caused by a leaking air spring. Jimmy (service writer) dealt with a 3rd-party extended warranty company & got the repair covered completely. The repair was effective. More

I was today years old when I realized that what I thought was extended warranty for $1900 was actually just for maintenance- basically 4 oil changes, 4 car washes, and 4 sets of wiper blades. WHAT A RIP OFF! was extended warranty for $1900 was actually just for maintenance- basically 4 oil changes, 4 car washes, and 4 sets of wiper blades. WHAT A RIP OFF! left without having anything done because to start was going to cost $140just to run a diagnostic.... Free service from Auto zone btw. Burst my bubble about mini. Probably won't be getting another one. Not service department fault, she was just the messenger. More

professional, knowledgeable, and honest. Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and honest. More

The staff at this dealership is always professional, pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items y pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items you should console but never give you a hard sell. I like that. They are very good about providing you with a loaner car if necessary and that is a huge perk for me. Kudos Good job. More

Derrick was very friendly, professional and responsive... another great example of the exceptional staff at Ferman. Long-time and very happy customer!!! We will be customers for a very long time! another great example of the exceptional staff at Ferman. Long-time and very happy customer!!! We will be customers for a very long time! More