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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.8
1,174 Reviews

1,174 Reviews of Ferman MINI of Tampa Bay - Service Center

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February 10, 2020

Done fast, done right. Brought car in for a recall notification and also to repair a problem with the passenger side door. Both issues were repaired quickly and I have had n More

by WinnieCooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
February 10, 2020

Needed service for alert light coming on. I have been coming to this dealership for the last 10 years and have bought two BMW's from them. I have been pleased with the courtesy and profession More

by jeanbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
February 09, 2020

Courtney was very involved and and kept us informed throughout the two-day process. She is an exceptional employee and company representative. Please treat her well. More

by JOEnixonCPA
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
February 08, 2020

I am very pleased with this dealership. I am from NY and am not use to people being so friendly. Would recommend to my friends. More

by TERIMCCAFFERY
Recommend Dealer
Yes
Employees Worked With
Courtney , Derrick Snyder
February 07, 2020

Customer service at its finest. Courtney was so helpful and so pleasant. They worked on all my issues, some very trivial but they fixed everything. More

by emcavoy4
Recommend Dealer
Yes
Employees Worked With
Matt Creaspo, Courtney Deason, Aaron Cox
February 07, 2020

great service again Called in with an urgent issue and my MINI was back on the road sooner than I expected, positive "can do" attitude was appreciated and will be back wh More

by isthisjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
February 06, 2020

Better Than Promised! Ferman Mini covered a small but expensive part under warranty that I feel other dealers may have refused. My center steering cover emblem was peelin More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
February 06, 2020

Brought the car in for our first oil change and left thinking that everything had went well. A few days Later I got an email saying that service was declined which was tires. I thought nothing of it bec More

by bradkohen1984
Recommend Dealer
No
Employees Worked With
Paul, Derek Cicala
February 04, 2020

Unsatisfactory Customer Service I brought my 2019 mini in for its first 'real' service but this is my 3rd interaction with the service department. All 3 experiences have been unhappy More

by teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Snyder
February 03, 2020

Derrick and the service department had quite a time diagnosing and resolving the latest issue with my 2010 mini Cooper S convertible. They persevered and after much effort found the problem and fixed i More

by medunome
Recommend Dealer
Yes
Employees Worked With
Derrick Snyder
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