Ferman MINI of Tampa Bay - Service Center

Always are courteous to my entire family (especially our 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). 7 year old grandson Cooper) and the geniuses are always on the mark (Kenny & Toby). Service is also great (Nick, Brian & Paul). More

Great Service I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Har I brought my X3 in for routine maintenance. The Ferman team delivered great service, completing the work on time. Highly recommend Ferman BMW Palm Harbor. More

Courteous, helpful, not pushy... it was a quick visit Courteous, helpful, not pushy... it was a quick visit with no issues. Don’t really have much else to say aside that I shouldn’t be required to wri Courteous, helpful, not pushy... it was a quick visit with no issues. Don’t really have much else to say aside that I shouldn’t be required to write at least 25 words in this review 😉 More

Very good I was very disappointed when I had to walk over to the loaner car office...the young man that took care of me did not look interested...there were two I was very disappointed when I had to walk over to the loaner car office...the young man that took care of me did not look interested...there were two young female employees “hanging “ at his desk...I felt like I was interfering with their social life... More

My engine light remains on. The air seems to be fixed but there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cu there are issues like the engine light And beeping of restraint system when parked after driving (never did this before the service so car must be cut off to end beeping) I haven’t been contacted back about this which I informed via text. I like the service department but follow up has not been great re remaining issues. I would appreciate hearing back. More

Recall I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return I went in to have a recall on seatbelts. Parts ordered were wrong. The dealership apologized and arranged to pick up my car , supply a car and return mine. They owned the error and treated me very well. I have found they are a great bunch of people . More

Great Service!! Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. Everyone regarding my last service visit was wonderful!!! I was kept imformed all along the way from my service reminder to when my car was ready. More

Great Customer Service! I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to co I always have a great experience working with Ferman BMW. Cesar is always very courteous and addresses all my questions and concerns. He is easy to communicate with and always updates me on the maintenance of my car. He always goes above and beyond! More

Oil change service I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will I bought my MINI there and that was a great experience. All trips for service have been timely with polite and courteous people. Good chance I will go back for another purchase but my current MINI is still too much fun to drive. More

Friendly, Timely, Under Warranty The Service Center indulged my need for an inspection outside factory service recommended specs as I am going on a long drive next month (1000) miles The Service Center indulged my need for an inspection outside factory service recommended specs as I am going on a long drive next month (1000) miles and wanted to ensure the car was fully functional. Replaced my brakes and improved my stopping distance. Only took about 3 hours. Great service, covered by warranty and timely. More