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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

March 27, 2017

Salesperson was very professional and friendly. She was extremely knowledgeable about the vehicle I brought. She went over all the particulars of the warranty and explained them to me in a way that More

by Edwin05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Garcia
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for making Fields BMW South Orlando your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Frank Fernandez, General Manager.

March 24, 2017

Service Worth the drive from Ocala After making multiple visits to BMW of Ocala and not being recognized or offered to be assisted by any sales person, I reached out to Fields BMW South More

by aliprice352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jashua Figueroa, Juan, Lissette
Apr 17, 2017 -

Fields BMW South Orlando responded

It brings me a lot of pride and joy to hear that you’re an avid fan our dealership. We appreciate your business, your loyalty and your trust. Please don’t hesitate to contact us if there is anything we can help you with moving forward. It’s our pleasure to serve you. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 23, 2017

Busco and Nancy I keep buying cars at fields BMw just because Mr Busco and Nancy. They make all the business and diference. Always there are for clients More

by Mdepaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael BUsco. Nancy
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (407) 956-6300, or via email at frank.fernandez@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 22, 2017

M2 service Michael was very professional and efficient on my first service with new car. Dropped car off and it was ready the same day and I got a loaner for 6 h More

by Doccohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to review your experience at Fields BMW South Orlando. I am very happy to hear that our staff gave you a great experience. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Frank Fernandez, General Manager.

March 20, 2017

Service and recall ; I would not take my BMW to no other service place. Fields BMW on OBT has the best to my knowledge service advisor Mike Carly and technician Scott More

by Wil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carly and Scott Bedo
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your kind comments. I will be sure to let our staff here at Fields BMW South Orlando know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Frank Fernandez, General Manager.

March 19, 2017

Customer Focused It was a pleasure dealing with Fields BMW in my latest auto purchase. This was my second time purchasing a vehicle from Fields and as always they were More

by Jdreis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Mangini and Rachel Rodriguez
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to review your experience with us. We will let our team know that you were pleased your experience. We are always delighted to serve your automotive needs. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 14, 2017

Overall great experience Josh and Michael were very helpful and made it easy for me to say yes on my new lease. I had requested to get in and out quickly due to the fact it More

by mvogel321
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and Michael
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

March 10, 2017

Great car We bought our car again from Carrie. It was perfect as usual. I would recommend using her in the sales process. We will buy from her again. More

by M23perrault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie smith
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to give us your feedback about your experience at Fields BMW South Orlando. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Frank Fernandez, General Manager.

March 05, 2017

Mike Carley was a pleasure to work with, went above and beyond for me, advised me on best service, truly a great service visit.l More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

February 28, 2017

Professional employees know how to voice their opinions and concerns in a productive manner, rather than complaining, gossiping or spreading hostility when a chall More

by HRbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your thorough review and salient observations. It is our sincere goal to ensure our customers receive consistently outstanding customer service on every visit to Fields BMW South Orlando. We are delighted to assist your automotive needs and look forward to your next visit. Thank you for being a valued customer! Kind Regards, Frank Fernandez, General Manager.

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