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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

January 12, 2017

Excellent Service The staff was very helpful in helping find the right vehicle. They were very patient and gave me as much time as I needed to think about my purchase More

by Kmorri09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
Apr 17, 2017 -

Fields BMW South Orlando responded

That's fantastic! And it’s the kind of experience we strive for every day. I will make sure to pass along the kudos to our entire Fields BMW South Orlando Team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Frank Fernandez, General Manager.

January 11, 2017

BMW service So much better than Fields Winter Park. Not as many perks in service area but I will gladly forego those perks for excellent service! Glad they added More

by Bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw and receptionist
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for taking the time to review your experience with us! We will certainly let our team know how pleased you were with your experience and pass the kudos along to them. We are always delighted to serve your automotive needs. If there is any way we may further improve on your experience, please let me know. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 11, 2017

Great Service Dept Service department was quick and easy to schedule. When I arrived I was blown away by the customer service. Extremely impressed and can't wait until t More

by rclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Update after next visit
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for stopping by and choosing Fields BMW South Orlando! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Frank Fernandez, General Manager.

January 10, 2017

Wonderful Sales Department I had a great experience purchasing a vehicle through Al. He was friendly, calm and patient in showing me various options available while not pushing More

by rclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for stopping by and choosing Fields BMW South Orlando! We appreciate the 5-Star review and business, and hope you had a pleasant experience with us. If there is anything I could assist you with down the road please feel free to look me up! Sincerely, Frank Fernandez, General Manager.

January 09, 2017

Friendly , honest, not pushy Cynthia was amazing she helped me so much find the car that I wanted, she was very patient and answer all the questions that I had about the car. She More

by Lolassm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia, Kerry
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! At Fields BMW South Orlando, we make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.

January 08, 2017

Awesome That's my third time doing service and my third with Mike. He's very professional and a ver nice guy. Thank you very much! More

by 535BM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 07, 2017

Service appointment Mike was very helpful, he explained me all of my car needed and when it was supposed to be done. Next time I'm calling Mike More

by Ggautier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carley
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did, just that, for you. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 07, 2017

Very Impressed With Service Experience I typically don’t take the time to give feedback on services, but I was impressed with the job your team did on my X5, so it is definitely warranted. More

by red69tang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you, that’s the type of 5-star experience is what we strive to provide on every visit. I’m glad we were able to provide this for you in the past. We are dedicated to continuing you receive only the best in customer service. Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

January 06, 2017

Awesome experience Service experience was excellent, no long wait time, service Mike was very helpful, dealership was nice and clean and my vehicle was washed and vacuum More

by Green2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 17, 2017 -

Fields BMW South Orlando responded

That's certainly what we strive for here at Fields BMW South Orlando! Thank you for both your kind words and your business in the past. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Frank Fernandez, General Manager.

January 04, 2017

Excellent service Excellent service, friendly people. Eric Ramos is the one i always come to and hes great and makes it a good experience. Love the snacks! More

by Carmen H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

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