Fields BMW Winter Park

BMW is already an unreliable brand and on top of that, this dealership never has loaners and the shop takes weeks or months to do anything. The worst experience I've ever had with a car and car dealershi this dealership never has loaners and the shop takes weeks or months to do anything. The worst experience I've ever had with a car and car dealership is this Field BMW place. More

I originally left a negative review after a rough start with my purchase at Fields BMW Winter Park. The vehicle I bought had some unexpected issues shortly after I took delivery, and my early attempts to g with my purchase at Fields BMW Winter Park. The vehicle I bought had some unexpected issues shortly after I took delivery, and my early attempts to get help felt met with radio silence — definitely not what I expected from a BMW dealership. But to their credit, the team stepped up in a big way. Robert Kimbrough, the General Sales Manager, personally followed up and ensured that everything was addressed fairly and professionally. He stood behind the sale and took ownership of the situation. On the service side, Julio Agosto was outstanding — he kept me in the loop throughout, and even went out of his way on his day off to make sure I could get back into my car as quickly as possible. The situation started off frustrating, but it was handled the right way. In the end, I feel like I was treated with respect, and that matters more than anything. Fields BMW ultimately did right by me, and I want to acknowledge that. More

I had an amazing experience purchasing my BMW X2 at Fields BMW Winter Park! From the moment I walked in, I was greeted with professionalism and warmth. Cam was fantastic—personable, knowledgeable, and Fields BMW Winter Park! From the moment I walked in, I was greeted with professionalism and warmth. Cam was fantastic—personable, knowledgeable, and incredibly easy to work with. He communicated everything clearly and made the entire process seamless. Cary in Finance was just as impressive! Quick, transparent, and efficient, she made the final step stress-free. The entire team made buying my car a joy, and I couldn’t be happier. If you’re looking for top-notch service and a smooth car-buying experience, Fields BMW is the place to go! More

April Swartz, a top, detailed saleswoman, and the service department at Field’s BMW in Winter Park, FL. are the reason I continue to do business there. service department at Field’s BMW in Winter Park, FL. are the reason I continue to do business there. More

Great service, they even took care of a recall on my X3 without an appointment. Outstanding service deparment. without an appointment. Outstanding service deparment. More

My salesman was extra wonderful with every part of this transaction. He reviewed everything and explained everything and I felt like I had known him for a long time because he was so personable. I give him transaction. He reviewed everything and explained everything and I felt like I had known him for a long time because he was so personable. I give him a 10 rating. His name was Steve. More

The Service Advisor, Arie, did a fantastic job. I will ask for him again. Great work! I will ask for him again. Great work! More

Very friendly, professional, and knowledgeable. Not to mention they have a pretty good breakfast/snack My representative (Nicole) is wonderful Not to mention they have a pretty good breakfast/snack My representative (Nicole) is wonderful More

Fields BMW winter pork is very clean and you get very nice customer service especially my service advisor TY CiseWsKI he’s very nice he explained to me everything In detail about my service,Thanks TY,Cis nice customer service especially my service advisor TY CiseWsKI he’s very nice he explained to me everything In detail about my service,Thanks TY,CiseWsKI More

Service Advisor and Team, I wanted to take a moment to express my appreciation for the exceptional service I have received from you. Specifically, Matthew S dedication and assistance have been outstanding express my appreciation for the exceptional service I have received from you. Specifically, Matthew S dedication and assistance have been outstanding. Even outside of regular working hours, he has been available to help with any issues I've experienced with my car and SUV. I understand that changes and updates can be challenging to keep up with, but your team has consistently delivered high-quality service. I am truly pleased with the level of service you provide and appreciate the efforts you make to ensure my vehicles are in good condition. Sincerely, Jennie Zito More