Fields BMW of Daytona

simple and easy looking for a small used car for my wife and we found one we liked at fields . Our sales man made the experience easy and painless. he knew his busine looking for a small used car for my wife and we found one we liked at fields . Our sales man made the experience easy and painless. he knew his business. we didn't feel pressured. definitely will think to shop here if we are in the market for a car in the future. More

It's like family at Fields BMW! My husband and I have worked with Fields BMW for a number of years and just purchased our seventh BMW from Mike Brown at this incredible dealership. My husband and I have worked with Fields BMW for a number of years and just purchased our seventh BMW from Mike Brown at this incredible dealership. Mike is extraordinary! There is nothing he isn’t willing to investigate for us, no matter how large or how small. He is extremely personable and has that rare combination of knowledge, competence, dedication, and friendliness. Of course, we love our cars, but we love the Fields BMW experience just as much. When we go in for services, just about everyone we deal with knows our names, and they all try very hard to please us. We really do feel like one of the “BMW family.” In fact, I love dropping in to have my car washed (for free) and to enjoy the lovely refreshments they always have available. More

Simply WOW! Matt Hoffmann handled my transaction and I purchased the vehicle today. This purchase was by far the easiest transaction I ever experienced i Matt Hoffmann handled my transaction and I purchased the vehicle today. This purchase was by far the easiest transaction I ever experienced in my life of 55 years. I have had 25 years of supermarket management experience and for the last 10 have had my own internet Retail business so I have a good grasp of customer service, good and bad. I explained to Matt that what I experienced through him was not good customer service, it was LEGENDARY Customer service! That's the type of service that doesn't just satisfy the customer , it makes the customer repeat the experience over and over again with everyone they know for a very long time. That's what I will be doing. Not only did Matt bring the car to Orlando to make it easier for me , he had all the paperwork done and ready, and the car all ready to go. His communication was excellent, he was friendly and informative. I was out in less than 15 minutes which is very important to me. . Amazing! I hope you will share this with Matt's supervisors. You have a great person as part of your team More

Best experience Matt Hoffman was by far the most helpful and nicest sales person I have dealt with. We traded in an existing vehicle and purchased another from him wi Matt Hoffman was by far the most helpful and nicest sales person I have dealt with. We traded in an existing vehicle and purchased another from him with both sale prices leaving me feeling extremely satisfied with everything we did. I will be returning to him in the future for my wife to get a new vehicle. Everyone that helped with closing the deal was very nice and helpful as well. More

Purchase of BMW SUV-Great Customer Service! I recently purchased a new BMW from Fields BMW Daytona. Michael Pollard at was by far the best sales person that I have worked with. Mr. Pollard was I recently purchased a new BMW from Fields BMW Daytona. Michael Pollard at was by far the best sales person that I have worked with. Mr. Pollard was extremely patient and informative, helping me to choose the car that was the best fit for me. He is very knowledgeable when it comes to the cars. He was quick to follow up with requested information and support. This is BY FAR the best car buying experience I have had in my life. The entire staff at Fields made me feel comfortable and I know I can go back with questions any time. Thank you, Michael Pollard and the whole Fields team! I Love my new BMW! More

Outstanding Vehicle Purchase Experience I found the BMW at Fields BMW that I have been looking for during the past several years, and negotiated the purchase by phone with Matt Hoffman, a hi I found the BMW at Fields BMW that I have been looking for during the past several years, and negotiated the purchase by phone with Matt Hoffman, a highly competent sales representative. The purchase transaction was easy, fast and relatively simple, and the vehicle was bought sight unseen (although the photos provided ample evidence of the quality of the vehicle). The vehicle was delivered to Arlington, VA this morning right on schedule. This is a very pleased Fields customer ... More

Professionalism of Fields BMW of Daytona Fl. I recently purchased a BMW 2015 328i on 2/14/2015 from Fields BMW of Daytona fl and the experience was a pleasure.The salesman Lee Grasso was more tha I recently purchased a BMW 2015 328i on 2/14/2015 from Fields BMW of Daytona fl and the experience was a pleasure.The salesman Lee Grasso was more than accommodating to me and my wife and made our purchase seemless. I would also like to mention Joni in the service dept and the resident genie Brendan who went the extra mile and kudos for their effort. Would I recomended Fields BMW of Daytona to my friends you bet I would. The dealership is exceptional and I hope to be a long time customer.. More

Purchase of new 435 convertible We had been looking for a 435 hardtop convertible, and had called and/or emailed several BMW dealers from Florida to Illinois. Mr Pollard at Fields of We had been looking for a 435 hardtop convertible, and had called and/or emailed several BMW dealers from Florida to Illinois. Mr Pollard at Fields of Daytona responded to my email inquiry. He was by far the most helpful in locating the exact car we were looking for. He was responsive to all our phone calls and emails and kept us up to date on the delivery of the car. When we arrived at the dealership everything went just as expected, no changes , the car is GREAT, and I have told all my friends what a great experience we had at Fields and with Mr Pollard as our sales person. More

Great Experience! Thanks to everyone at Fields BMW, for a very rewarding experience! Jack Adams, Brendan Smith, and Rob and William were so very helpful, and my speci Thanks to everyone at Fields BMW, for a very rewarding experience! Jack Adams, Brendan Smith, and Rob and William were so very helpful, and my special thanks goes to Lee Grasso, who spent 4 full days working with me to get the best deal on my new car. He is a great salesman, and I hope my future dealings at this dealership will be as pleasant as this one was. More

Couldn't be happier :) Where do I even begin...my whole experience with Fields BMW was amazing. My client advisor, Lee Grasso, took the time to get to know exactly what I wa Where do I even begin...my whole experience with Fields BMW was amazing. My client advisor, Lee Grasso, took the time to get to know exactly what I was looking for. He was never pushy and very patient. After test driving a few vehicles on their lot, I did not love any of them. Lee took the time to search online inventory at other Fields locations to find me exactly what I wanted (and he did!). The car arrived the next day and I was thrilled to go check it out. He did not disappoint! It was everything I had expected and more. My car was not ready to take home when I went to see it and due to my busy schedule, I could not wait. Lee did not hesitate to give me a very nice loaner for the weekend. When I finally got to pick up my car, it was perfect! They helped me set up my Bluetooth and showed me which buttons controlled which functions. Fields customer service as a whole has gone above and beyond to make me feel comfortable with my purchase. I was nervous about financing and William Ortiz was able to put me at ease. From staying within my budget to working my warranty into my monthly payments, William explained everything. I definitely felt overwhelmed but after working with him I was very pleased. I would recommend Fields to anyone in the market for a luxury vehicle. Lee Grasso will treat you with respect and really get to know what you're looking for. Thank you so much to everyone at Fields for my pleasurable buying experience :) More