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Fiesta Nissan

Edinburg, TX

4.1
103 Reviews

5001 S I69C

Edinburg, TX

78539

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Showing 103 reviews

January 19, 2026

I didn’t like the communication between them and I. Very unorganized and the shuttle took way too long I had to get an uber More

by Ozzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with either of this employees
January 13, 2026

They were very professional and made recommendations that weren’t unreasonable. They let me know what my options were and didn’t press. More

by mw76aggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana
Jan 15, 2026 -

Fiesta Nissan responded

Thank you so much for the 5-star review, mw76aggie! ⭐⭐⭐⭐⭐ We truly appreciate you taking the time to share your experience. I’m glad our team was professional, gave you reasonable recommendations, and made sure you understood all your options without any pressure. That’s exactly the kind of visit we want every customer to have. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

January 10, 2026

Edited version: Schedule a test drive. I called several times to confirm and get the car ready. They showed a different vehicle because they weren’t sure if they had the other one in stock More

by JEFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Felicia and new cars director
Jan 15, 2026 -

Fiesta Nissan responded

Jeff, we sincerely apologize for your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide, and we understand your frustration. Your feedback is extremely important to us, and we take your concerns seriously. If there is any way we can make this better or address this situation further, we would welcome the opportunity to do so. Thank you again for sharing your experience. Best regards, martind@bertogden.com

January 08, 2026

Very good work around all place. No.one in all.God bless you all.yes... More

by Gomez.055jose
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 09, 2026 -

Fiesta Nissan responded

Thank you for taking the time to leave us a review, Jose! We’re happy to hear you had a good experience and that our team took great care of you. If there’s anything we can do to earn a 5-star visit next time, please feel free to reach out we’d love to improve. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

December 31, 2025

Coueteous and attention to cuatomers and like the work they do , thank you much see you next due service More

by Nietoadelaido73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Jan 03, 2026 -

Fiesta Nissan responded

Thank you for your review, Nietoadelaido73! We’re happy to hear you felt our team was courteous and attentive, and that you liked the work we provided. If there’s anything we can do to earn that 5th star next time, please don’t hesitate to reach out we’d love the opportunity. See you at your next service! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

December 12, 2025

Worst dealership ever. I had issues from the sales department when I was buying the vehicle. I don't know what department is worst, sales or service. I've only taken my More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 15, 2025 -

Fiesta Nissan responded

Hi Erika, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. This is not the level of service we strive to provide, whether in sales or service.We take concerns like yours very seriously, especially when it comes to the quality of our repairs and communication. We would appreciate the opportunity to review your situation in detail and work toward a resolution. Please feel free to reach out to me directly so we can look into this matter and ensure it’s addressed properly. Thank you again for bringing this to our attention. We value your feedback and hope to have the chance to make things right. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

December 09, 2025

Worst dealership ever I have always bought my cars from them but I will never go back. I have had my suv for only 1 month 1/2 I already having issues with my car and has extended warranty from bumper to bu More

by laura_noriega2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman Jesus and Service Dept Leonel
Dec 11, 2025 -

Fiesta Nissan responded

Hi Laura, Thank you for bringing this to our attention, and I'm very sorry to hear about your recent experience. This is not the level of service we aim to provide. We want the opportunity to make this right and help resolve the issues with your vehicle. Please reach out to me directly so I can assist you and ensure your concerns are addressed promptly. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 18, 2025

Poor customer service, Recepcionist very unprofessional and people in charge of service do not return phone calls. Not even the service manager returns phone calls. More

by dr_dlorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na, rachel saldana, carolina barrera
Nov 21, 2025 -

Fiesta Nissan responded

Hi, Thank you for taking the time to share your feedback. I'm very sorry, this is not the level of communication or professionalism we strive to provide, and I understand how frustrating this must have been. I’d like the opportunity to look into this further and address your concerns directly. Please feel free to reach out to me so I can assist you and work toward a better experience moving forward. Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 13, 2025

Excellent service Albert is very professional and recommends what my Armada needs at very fair prices. I will continue using Fiesta More

by W.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saldivar
Nov 14, 2025 -

Fiesta Nissan responded

Thank you so much for your review! We’re glad to hear Albert provided excellent, professional service and helpful recommendations for your Armada. We truly appreciate your loyalty and look forward to serving you again. Dale gas! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

November 01, 2025

The service was excellent as well as being very easy to drop off and pick up! More

by ramirogonzalez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert and Clarence
Nov 04, 2025 -

Fiesta Nissan responded

Hi Ramiro, Thank you so much for your 5-star review! We’re happy to hear that you had an excellent experience and found the drop-off and pick-up process easy. We appreciate your trust in us and look forward to serving you again! Best regards, Yaneli Gomez, OLM | Fiesta Nissan 📧 yaneli.gomez@bertogden.com

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