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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
524 Reviews

524 Reviews of Findlay Hyundai Prescott - Service Center

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December 19, 2024

Home town feel. If they don't know the answer they will get it for you. More

by PARQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Steenbergan
Dec 23, 2024 -

Findlay Hyundai Prescott responded

PARQUEEN, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 19, 2024

Everyone at the service department has been kind and courteous but Grant Micheau has been the most helpful! He accomedated my last minute request for an oil change and applied complimentary service that More

by SHARON.KV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Findlay Hyundai Prescott responded

SHARON.KV, Thank you for your positive feedback! We are pleased to know Grant went above and beyond to accommodate you and that you had a pleasant experience with everyone in the service department. We appreciate you and your business and are thankful to have you as a customer.

December 19, 2024

The service and staff are excellent! That's what keeps me coming back.thank you More

by kbagaterhof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Findlay Hyundai Prescott responded

kbagaterhof, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 15, 2024

Service was awesome the team really cares about people. Great experience all around. Look forward to doing business here again More

by SCOTAYLOR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Findlay Hyundai Prescott responded

SCOTAYLOR91, Thank you for your positive feedback! We are so glad to hear you had such a positive experience with our service team. We appreciate you and your business and are thankful to have you as a customer.

December 11, 2024

They don't communicate very well with the technician and office staff. Lots of excuses were given to me throughout the process of my car repair More

by ZIPPIETHORNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Findlay Hyundai Prescott responded

ZIPPIETHORNE, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

December 11, 2024

Service was efficient and friendly. I had a couple of questions about the electronics and Grant took the time to research. More

by LARKENMAC51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Findlay Hyundai Prescott responded

LARKENMAC51, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 11, 2024

We were greeted as soon as we drive in to get our car serviced wish is a great way to start our process and As always everyone at Findley is friendly And helpful More

by NITAPRESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Findlay Hyundai Prescott responded

NITAPRESCOTT, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 10, 2024

Grant answered all of my questions, Findly was able to get my car in quickly and took care of the recalls. More

by gspeders52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

gspeders52, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 09, 2024

Dealer refuses to follow up on factory paint defect despite repeated reports of the problem and request for follow-up over multiple years. More

by Optimist Past
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

Optimist Past, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

December 08, 2024

Not happy about my service. Took two weeks to replace my starter. Communication was to a minimum. I had to call everyday for urgent updates. No courtesy vehicle provided even th More

by COLLINJFORD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

COLLINJFORD, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

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