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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
526 Reviews
Call Service Center (928) 813-8500

526 Reviews of Findlay Hyundai Prescott - Service Center

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November 20, 2024

When I returned home I found two items on the inspection in red indicating immediate attention needed. The tech never mentioned anything about it. Poor follow through. Bad customer service. What if they ha More

by COSTA0830
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Grant Micheau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Findlay Hyundai Prescott responded

COSTA0830, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

November 19, 2024

Great service and friendly helpful service workers. Wish theee was an in house car wash though. More

by jonejacobs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Jone, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Great customer service. Car taken at appointment time, no longer wait. Service was done with a smile More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Findlay Hyundai Prescott responded

Julia, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Service manager very polite, courteous, and knowledgeable. Took time toreview the written vehicle report with me. More

by LCARTWRIGHT1919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

LCARTWRIGHT1919, Thank you for your positive feedback! We are pleased to hear you were able to sit down with our service manager and leave with a better understanding of your vehicle report. We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Great service……………awaiting parts for recall. Nico provided great service & will contact me when recall parts arrive More

by Terry Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Terry, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Very easy to make an appointment. I had a unique repair request and they did what I needed done in a timely manner. Everyone is very professional and friendly, highly recommend. More

by Propanegal0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Propanegal0261, Thank you for your positive feedback! We are so glad our staff took great care of you and was able to get your vehicle completed in a timely fashion. We appreciate you and your business and are thankful to have you as a customer.

November 16, 2024

I have gotten thorough service, questions always answered and flexibility when things change for me. They let me know what is coming up the next visit so I can anticipate expenses. They’re great! More

by JUDY.EASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 15, 2024

The best service! Buying my next car there. Appreciate how they operate sales and service. More

by HEALINGFAMILYCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Findlay Hyundai Prescott responded

HEALINGFAMILYCENTER, Thank you for your positive feedback! We look forward to helping you with your next purchase. We appreciate you and your business and are thankful to have you as a customer.

November 14, 2024

An appointment was made for the shocks to be replaced within the week. When the car was taken to be worked on. There was only one shock in-stock.. So it was a wasted appointment and now we have to wait More

by A4MECH223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Findlay Hyundai Prescott responded

A4MECH223, Thank you for your feedback! Please reach out directly to the service manager at (928)813-8521 with any questions or concerns you may have about your appointment or future appointments. We appreciate you and your business and are thankful to have you as a customer.

November 13, 2024

Very efficient check in system. Grant answered all our questions and escorted us to the waiting area. More

by LUCIANDY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Findlay Hyundai Prescott responded

LUCIANDY100, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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