Findlay Kia Las Vegas - Service Center

I took my car in today for a routine service . Jose made sure everything was done perfect. He was kind and friendly to me I greatly appreciated him . Thanks so much Jose made sure everything was done perfect. He was kind and friendly to me I greatly appreciated him . Thanks so much More

Kia Findlay did not have loaner car but provided a rental car from Enterprise after we mentioned the maintenance package that we purchased from Kia. The package stated a loaner car will be provided for servi car from Enterprise after we mentioned the maintenance package that we purchased from Kia. The package stated a loaner car will be provided for servicing over 3 hours. The rental car provided is adequate, a little dinged up and the maintenance required light just went on, but I guess I will need to bring that to Enterprise’s attention. More

Here I am at 7:30ish ET in Indianapolis panicked because my Kia Optima's driver side mirror motor is running non-stop for the last hour. After exiting a car wash and putting my mirrors back in place with t my Kia Optima's driver side mirror motor is running non-stop for the last hour. After exiting a car wash and putting my mirrors back in place with the button on the inside---the motor won't stop running. Unfortunately, I am without any dealer in Indy open at this hour and hoping that it doesn't drain/kill my battery overnight for I need to be in Chicago the next day. I have a brainstorm...I will call a dealer in Pacific Time Zone because they're still open at this hour and maybe--they can help me figure out which fuse to pull to stop the motor from running on the mirror. I tried myself but none of the fuses I pulled worked. I call 2 dealers in Los Angeles area. Both were wienerschnitzels and would not help me. I then call FINDLAY here in Vegas and not only do they answer the phone right away (which was a welcome change), they helped me out with my issue. Jose (service advisor) was on the phone when I called. I explained my issue. Even though I was in another state, he not only HELPED me find the place to stop this motor running, he stayed on the phone while I attempted it. (And by the way---it was a success!) I *wish* I lived in Vegas because if I did, I would certainly choose FINDLAY as my dealership and...would certainly RECOMMEND Jose as a service advisor. He wasn't mean or snooty and did not "dismiss" my issue even though I was in another state. He HELPED me and for that, I'm forever grateful. I get to Vegas now and then and for sure, Jose---I'm coming to your dealership to meet you in person. May the good deed you did for me today, return to you in trifold!! Thank you SO much and thank you (General Manager there (or whomever was in charge)) of hiring such a FANTASTIC employee!! California dealers suck! Long live FINDLAY KIA!! More

Had a horrible experience with this Kia service department. Was mislead and told a bunch of falsehoods and flat out untruths. Amazing for a major dealership. Sad. The service manager, Scott Croc department. Was mislead and told a bunch of falsehoods and flat out untruths. Amazing for a major dealership. Sad. The service manager, Scott Crockett was totally uncaring, did not want to hear my complaint at all and walked away during the conversation. Totally unprofessional. Don't support this dealership. More