Findlay Mazda

Jared, Brandon, and Bianca all did a great job. Jared (GM) was a ROCKSTAR and went above and beyond to make my purchase a great experience. Give Jared a raise! He really knows how to treat customer Jared (GM) was a ROCKSTAR and went above and beyond to make my purchase a great experience. Give Jared a raise! He really knows how to treat customers right. I came from Los Angeles to buy the car and got a phenomenal deal! Brandon, sales manager, and I finalized price over the phone in less than 10 minutes. Totally transparent and a great person to work with. Bianca, salesperson, was totally friendly and met me when I arrived at dealership. Can't say enough great thinks about Jared, Brandon, and Bianca! More

The experience was very good. I wish Angle told me the interior was going the white/brown vice black. A bit disappointed in that. Love the car otherwise. It was a long process to I wish Angle told me the interior was going the white/brown vice black. A bit disappointed in that. Love the car otherwise. It was a long process to get all the paperwork done and get the car. The man that detailed the car did a fabulous job. More

Worked with Cody in Service to have my Mazda vehicle serviced. Working with Findlay Mazda has been nothing but, exceptional. The staff are very friendly, professional, and accommodating. Overall, the serviced. Working with Findlay Mazda has been nothing but, exceptional. The staff are very friendly, professional, and accommodating. Overall, the dealership showroom is clean and inviting. I wouldn’t hesitate to continue doing business with them. More

Everybody is so courteous, professional, and patient, especially Seth in thr Service department. Thank you! especially Seth in thr Service department. Thank you! More

Overall: Wonderful dealership and staff that go above and beyond, from before the sale to after the financial dust settles from a trade payoff. Pros: Khazmir and Chelsea were the faces who became ubiquito beyond, from before the sale to after the financial dust settles from a trade payoff. Pros: Khazmir and Chelsea were the faces who became ubiquitous with the sales experience. Both were attentive, courteous, and just all around wonderful. They did their jobs well without being pushy. I can imagine that they would be great for first time buyers too, given how congenial they were. I would be happy to have them as my sales and finance team again. Khazmir was really kind and offered to help us with the vehicle setup, but we didn't need the support just because we are pretty familiar with the Mazda system. The dealership has amazing coffee while you wait too! Cons: The connectivity between Mazda Financial and dealer networks makes things a little frustrating. As a return Mazda driver moving from one lease to another, corporate Mazda Financial shared notes with my local dealer (Findlay) and within seconds my phone rang (I asked to be emailed). "We see you're looking for a..." No, I wasn't looking for anything. I did end up leasing a vehicle that day because I was sold a great deal and the time was right. The rub is that the communication is a little convoluted from step to step, but that's to be expected nowadays. We didn't know what to do with the registration paper that we received about a week after the transaction, but Michelle the scheduling coordinator helped us out with that. (Also, while there were no hidden fees, we were not aware that the consequential registration fee was going to be the cost of a right arm LOL.) Other considerations: Not really a Con, but worth pointing out, is that the vehicle wasn't presented well for delivery. The windows were dirty and marked up from decals still, and the interior was a little dusty with random fuzzies and dust on the dashboard and surfaces, and plastic remnants in the door storage. Kind of took the fun out of the "I just got a new car!" feeling. We also found two interior stickers that weren't taken off. (At least we know it was new LOL.) Bottom line: We plan to return to Findlay to purchase our second vehicle. More

I found the experience rather frustrating. My situation was a bit unusual but clearly not uncommon. As an out of state license holder, I am required to register my car in person with the Nev My situation was a bit unusual but clearly not uncommon. As an out of state license holder, I am required to register my car in person with the Nevada DMV. The earliest appointment that I could get was two months out. The temporary driver sticker is only good for one month, so I was in a bind. Only when I told them that I wanted out of the deal did they offer a solution. I never ended up using their solution as I discovered that I could go to AAA and register directly through them. I’m surprised that Findlay never told me about this service as it was so much easier and efficient. Another problem was that they gave me the new vehicle without doing a pre delivery inspection! I had no windshield washer fluid, the tires were inflated to 49psi, and who knows what else! They did give me a good price on my trade in, but that was about it. More

Findlay Mazda is the greatest! ! Everyone is so helpful, knowledgeable and on top of their game. ! Everyone is so helpful, knowledgeable and on top of their game. More

Bought a new 2025 Mazda CX-5 The sales and finance staff are all very competent, friendly, and have great interpersonal skills. Working withe them is a pleasure because they have a sincere attitude about en are all very competent, friendly, and have great interpersonal skills. Working withe them is a pleasure because they have a sincere attitude about ensuring they meet your needs/get all questions effectively answered. . Findlay Mazda staff actually exceeded my expectations. Respectfully, More

Great Service and buying experience! I highly recommend this dealership. Love my new 2025 Mazda 3 hatchback. I highly recommend this dealership. Love my new 2025 Mazda 3 hatchback. More

2014 Mazda2 Sport Poor communication. Engine was disgusting, they didn’t bother to pressure wash it. They even forgot to place the 30 day tag on the car and I didn’t notice until I got Engine was disgusting, they didn’t bother to pressure wash it. They even forgot to place the 30 day tag on the car and I didn’t notice until I got home. It was as if this the first car they ever sold or they are just incompetent. More