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Findlay Volkswagen Henderson

Henderson, NV

3.2
34 Reviews

983 Auto Show Drive

Henderson, NV

89014

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Showing 34 reviews

June 02, 2025

Service staff is great Loved getting video of what tech was doing in real time More

by Lmzuks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 31, 2025

I like the people at this dealership, especially in the service department, but yet I can rate the dealership higher that a 3. I bought my vehicle new in November 2021 and only last month did my problem More

by Wildema4863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicente Lomeli
May 27, 2025

I reached out to Findlay VW because my wife and I just had a baby and was taking Ubers back and forth places as my car was totaled and I needed a car to get back and forth to work as well as something I c More

by MommyofangelKC
Recommend Dealer
No
Employees Worked With
John McKibbin and Zach Hentzell
May 30, 2025 -

Findlay Volkswagen Henderson responded

Sharing this response here as well due to your review being shared on mutual sites: First, thank you for taking the time to share your experience. We deeply understand how important reliable transportation is for your growing family, especially during such a critical time with a newborn. Your situation deserves care and urgency, and we're truly sorry for the stress and inconvenience you've experienced. We want to clarify that reaching out to the bank and verifying your information was a necessary part of the financing process. Financial institutions are required to perform thorough checks to ensure all aspects of a loan meet their guidelines. We understand that the frequency of contact felt overwhelming, and we apologize for any frustration this caused. Please know that these steps are not meant to be intrusive but are critical to completing and finalizing the deal properly. Regarding the miscommunication and the outcome of the financing, we truly regret that this wasn’t resolved more smoothly. We take your feedback seriously and are reviewing the situation internally to see how we can improve our process. We know this experience didn’t reflect the level of service we strive to provide. If you're open to it, our General Manager is aware of your concern, and you are welcome to reach out to her directly at meichbauer@findlayauto.com Thank you again for your feedback.

October 16, 2024

I TOOK MY CAR TO FINDLAY VOLKSWAGON. , THEY'RE WAS A SMALL TICK IN THE MOTOR., I ALSO HAD 3/4 TANK OF GAS., THEY CALLED TO TELL ME I NEEDED A NEW MOTOR FOR WHICH I HAD TO PAY $10,000., More

by dmackie30501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSE
July 29, 2024

I have never had a better purchasing experience before! I brought my broken 2016 Passat to Findlay to have a diagnostic done to find out the engine was shot. I would have to replace the engine which wo More

by raymondluna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Triana, Micharla Ozone, and Twala Wagner
December 18, 2023

I have purchased two cars from this company and wanted to provide an update on my post-purchase experience. In July, I bought a 2022 Arteon from this dealership, and although the sales representative is no l More

by Angelkmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan
October 14, 2023

If you are in the market for a VW go see Luke Dagger at Findlay Volkswagen. He was the best salesman we’ve ever had and made the often long and stressful process of car buying fun! He was friendly, knowled More

by Amber G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Dagger
April 23, 2023

Gracias Christian buen servicio en la compra de nuestro ID4 , lo recomendamos,y aun despues de la venta siempre dispuesto a servir y dar la milla extra Agradecidos:Orestes y Niulbis More

by Orestesferrer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian
Apr 23, 2023 -

Orestesferrer responded

Niulbis Rodriguez

February 07, 2023

I had so many problems with the autonation dealership that I ended up taking back my car and just bringing it to the Findlay location. I had a rattling coming from around my rearview mirror area after ge More

by gomilla11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
January 08, 2023

Big shout out to our amazing sales consultant Christian S! He was very helpful, knowledgeable, has excellent customer service and helped us tremendously in getting us the perfect car within our budget. We’ More

by mcaramadre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez Hernandez
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