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Fitzgerald Subaru Gaithersburg
Gaithersburg, MD
197 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
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Showing 197 reviews
March 04, 2013
John Dutton was great to work with. He was very knowledgable and took his time to explain things and answer any and all questions. I know I can always go by anytime to see John or call him if I hav knowledgable and took his time to explain things and answer any and all questions. I know I can always go by anytime to see John or call him if I have any questions. John has a good repoire with the customer and is easy to talk to. Kevin Ingles, the manager, was very good as well......he also assisted me during the transaction. He has a wealth of experience and I much appreciated his service. I highly recommend Fitzgerald Subaru of Gaithersburg! More
by Harriette
Employees Worked With
John Dutton (Sales Associate) & Kevin Ingles (Manager), John Dutton, Kevin Engle
February 27, 2013
It was nice and pleasant experience. John Dutton, our sale consultant was very friendly and helpfull. We tried three cars for drive test. John recomended to try Subaru Legasy. That car was a special Spo sale consultant was very friendly and helpfull. We tried three cars for drive test. John recomended to try Subaru Legasy. That car was a special Sport edition. We even did not know about such thing. I was very pleased after first drive test. We come back two days later to try other cars, but as a result next day we bought our first Subaru, Legacy! This is the best car, I ever drove! I love it! Thank you John! More
by tmanzhukh
Employees Worked With
John P.Dutton, John Dutton
February 26, 2013
Augustine was very attentive and should be rewarded for his 10/10 C.S Kevin was the best Sales manager I have ever experienced . Honest and got me the best apr, even better than credit unions super low 1.9 his 10/10 C.S Kevin was the best Sales manager I have ever experienced . Honest and got me the best apr, even better than credit unions super low 1.9 for 60 months. They worked extra hours that night and Ian also stepped in to help with the delivery. The service Departament put nitrogen in my tires 3 days later and I found that they have fresh cookies and gourmet coffee , free wi fi and a very helpful service team. I hope this continues and that more businesses follow the dealerships more " personal " service not just a number on somebody's forehead . Augustine Kevin and Ian all made sure to remind me that they were available for any and all questions even after the sale..., or as I would put it the " new relationship with Subaru and Fitzgerald Auto" constructive criticism : the Subaru Hyundai showroom needs a little love inside :) More
by Textorn52
Employees Worked With
Augie, Ian and Kevin ( sales manager , Kevin Engle
January 31, 2013
I was in a car accident, and my car was totaled. I needed a new car, and I had bought my last vehicle at Fitzgerald Subaru. They were very nice to deal with in 2010, and they were just as nice in 201 needed a new car, and I had bought my last vehicle at Fitzgerald Subaru. They were very nice to deal with in 2010, and they were just as nice in 2013. Lincoln didn't pressure me at all; he was very accommodating and went out of his way to answer my questions and ensure my needs were met. My new car wasn't on the lot at their dealership; it had to be delivered. Lincoln came in on his day off to finalize the deal and sign my new car over to me. He and Kevin Engle (the sales manager) were both professional and courteous. I would recommend Fitzgerald Subaru of Gaithersburg to my friends. More
by BayswaterRoad
Employees Worked With
Lincoln Wells, Kevin Engle, Kevin Engle
January 29, 2013
working with a dealer 125 miles away could potential be a problem but the sales associate made the leap to find us what we wanted and kept up good communications in the process. problem but the sales associate made the leap to find us what we wanted and kept up good communications in the process. More
by spadovi
Employees Worked With
Thomas Barker, Thomas Barker
January 27, 2013
We were in the market for a used vehicle for your son and had decided on Fitzgerald based on a care we found on their website. Thomas greeted us in the parking lot the moment we got out of our car. We knew had decided on Fitzgerald based on a care we found on their website. Thomas greeted us in the parking lot the moment we got out of our car. We knew what we wanted and were interested in a quick, hassle-free transaction and Thomas obliged. We took a quick test drive with him and then walked in the office to complete the necessary paperwork. The transaction was completed and we were on our way in a relatively short time-frame. We would highly recommend Fitzgerald and specifically, Thomas Barker. More
by sgreenb7
Employees Worked With
THOMAS BARKER, Thomas Barker
January 26, 2013
Our experience there was excellent. John was very knowledgeable and competent. He even drove to another state to get the exact car I wanted. He worked with my husband to get the purchase price, with knowledgeable and competent. He even drove to another state to get the exact car I wanted. He worked with my husband to get the purchase price, with a trade in and a down payment, that met our needs. He humored me on the test drive by taking me to a windy, rugged road, similar to my own, so that I could really see how it handled. John was very informative while going over the dials and other features of the car before we left the lot. I would buy from him again. This is my fourth Subaru and the second or third I have purchased from this dealer because they are so easy to work with. More
by cwatson45
Employees Worked With
John P. Dutton, John Dutton
January 25, 2013
Yay Drew! Everyone there is super nice and I was recommended to come here by a coworker. I love my new car and would definitely recommend it to anyone else! recommended to come here by a coworker. I love my new car and would definitely recommend it to anyone else! More
by gtsang
Employees Worked With
Drew Huon, Andrew Huon
January 22, 2013
Thomas Barker and the rest of the staff at Fitzgerald Auto Mall were very helpful, friendly and patient as I reviewed my leasing options. They provided me with a great deal while ensuring that all my que Auto Mall were very helpful, friendly and patient as I reviewed my leasing options. They provided me with a great deal while ensuring that all my questions were answered. I'm enjoying my 2013 Subaru Forester and I would definitely recommend their excellent service! More
by Nina M.
Employees Worked With
Thomas Barker, Thomas Barker
January 21, 2013
We love our 2010 Outback we just purchased. Customer service was outstanding, got a great deal and great financing. Everyone we worked with was great. service was outstanding, got a great deal and great financing. Everyone we worked with was great. More
by Kayeafamily
Employees Worked With
Thomas Barker, Rob Hess, John Burroughs, and Sam Kasraie, Thomas Barker, Sam Kasraie, John Burroughs, Robert Hess
