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Five Star Hyundai Albany
Albany, GA
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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81 Reviews of Five Star Hyundai Albany
September 16, 2025
STAY CLEAR OF THIS DEALERSHIP! !!! We drove from Chattanooga to Albany, 5 hrs, after making a deal on a 1 year old, 6000 mile certified preowned Sonata. They didn't have anythin !!! We drove from Chattanooga to Albany, 5 hrs, after making a deal on a 1 year old, 6000 mile certified preowned Sonata. They didn't have anything ready to go. Salesman lied about it being a smoker car. They screwed around until closing before we could get out of there. We're still waiting on paperwork. Salesman grabed his stuff and left before demonstrating anything in the car. We had to stop a different person for help pairing my wife's phone. There was no fluid in the washer reservoir. The check engine light keeps coming on. The brake pedal makes noise when you let up on it. How is this a certified pre-owned ??? Oh yeah, and they won't return my calls. Don't give them a chance to scree you. BUY SOMEWHERE ELSE!!! More
by sam
Employees Worked With
Truvino Sims
March 26, 2025
The team was on time, professional, and did a fantastic job. Kiersten Williams is a great professional and helpful. We are so glad with we purchased, the cars is amazing and the new Santa Fe Caligrafia has job. Kiersten Williams is a great professional and helpful. We are so glad with we purchased, the cars is amazing and the new Santa Fe Caligrafia has all the features and make my life so much easier. Highly recommended for anyone who is looking for a reliable product with great quality and the best service. More
by Simone
Employees Worked With
Kiersten Williams
June 14, 2024
While pleasant, the salesperson had to keep googling to answer questions about car during test drive and while showing car. When business mgr sent paperwork for financing options... He left out banking answer questions about car during test drive and while showing car. When business mgr sent paperwork for financing options... He left out banking information/contract for review and when I texted salesperson they didn't return the text.... After a week, had to contact General Mgr to finally get contract information.... Then they sent a driver that didn't know anything about car either ( suggested I read the manual). Again the Salesperson was hard to reach at this point. Also the delivery driver was sent with a key (the 2nd set) that was for another car..... Had to wait for a FedEx for correct key AND the correct owners manual. What a Deal, maybe not..... Choose wisely where you go More
by Mike
Employees Worked With
Salesperson, bus Mgr, General mgr
March 01, 2024
Everyone was very courteous. Jeffrey was very patient with me and helped me to get the best deal possible! I got the car that I wanted, and got a great price for my trade-in! Bot Jeffrey was very patient with me and helped me to get the best deal possible! I got the car that I wanted, and got a great price for my trade-in! Both he and Amir were very professional and friendly. This was the best experience that I’ve ever had when buying a car! I definitely recommend Five Star Hyundai of Albany and Jeffrey Williams to anyone looking for a vehicle! I am very happy with my deal and my new car! More
by Deborah Latimer
Employees Worked With
Jeffrey Williams and Amir
September 22, 2023
On 9/6/23, I had the best car buying experience ever! Jeffery, Bryan, Charles, and Chris were all very professional. These gentlemen assured me that I would leave happy and satisfied with my purchase. An Jeffery, Bryan, Charles, and Chris were all very professional. These gentlemen assured me that I would leave happy and satisfied with my purchase. And I did!!! More
by shudonnda
Employees Worked With
Jeffery, Brandon, Charles, Chris, Mr. Rutledge
September 11, 2023
The workers are so friendly. I really enjoy Joseph M. He is so funny to talked to. I refer anybody to him to help get them a car. Thank you my new friend for helping me. I really enjoy Joseph M. He is so funny to talked to. I refer anybody to him to help get them a car. Thank you my new friend for helping me. More
by Shantorra Facen
Employees Worked With
Joseph M
August 27, 2023
Coryn was an excellent worker that held honesty and kindness as her values. Andrew was honest and clear. Andre was so helpful as well and made the paperwork an ease. The staff also waited for me when I kindness as her values. Andrew was honest and clear. Andre was so helpful as well and made the paperwork an ease. The staff also waited for me when I had to drive an hour away and would arrive right as they closed. Appreciated this very much as I wouldn’t have the time to go back until the next week. Thanks guys! More
by gorgonsonofscragorn
Employees Worked With
Coryn, Andrew, Andre
