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Florida Fine Cars

Miami, FL

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rated
893 Reviews

21151 NW 2nd Ave

Miami, FL

33169

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893 Reviews of Florida Fine Cars

April 23, 2019

Super It was the Best experience I ever had buying a car and the staff was very friendly and helpful. I definitely would recommend my family and friends. More

by Nanu33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio 5 star, Juan Contreras, Jorge Alonzo
Apr 24, 2019 -

Florida Fine Cars responded

Nanu33, Thank you so much for your kind words and recommendation! We're very grateful you chose Florida Fine Cars!!

April 14, 2019

Family Treatment! From the moment I stepped into Florida Fine Cars it literally was like being with old friends. Juan went out of his way the entire day to make sure my More

by Ingridt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
Apr 15, 2019 -

Florida Fine Cars responded

Ingridt, Thank you so much for your kind words and recommendation! We truly do appreciate your time in doing so as feedback is very important to us for quality control. We are also so happy to see that your purchase experience with Juan C. was fabulous and you felt like family as that is exactly what you are, part of our family. Congratulations on the new ride and Enjoy!

April 13, 2019

Juan Contreras is the best there is Juan was actually the one to sell me my very first car ever back when I was 19 years old. He has helped me and my family ever since that day with 4 mo More

by adribarbieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Jorge Alonzo
Apr 13, 2019 -

Florida Fine Cars responded

Abribarbieri, Wow, thank you so much for the amazing review and recommendation! It's always so amazing to hear from our returning customers. We are pleased to see that your purchase experience with Juan thru-out the years has been nothing but phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

April 05, 2019

Best experience I had the pleasure to buy a car from Florida fine cars today, but couldn’t done it without the help of Dane Wilson, Daniel Jaramillo and Evans. They s More

by n3lson84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dane Wilson
Apr 08, 2019 -

Florida Fine Cars responded

n3lson84, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Dane and the Hollywood team were huge assets in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

March 24, 2019

These people are crooks! Sold me a LEMON! I bought a Lincoln continental here and a couple days after buying my vehicle I started having electrical issues and my back two tires had holes in th More

by Jsemple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Alonzo, Zee El-Habashy, Ana Mercado, Cody Ho-sang
Apr 05, 2019 -

Florida Fine Cars responded

Jsemple, We are sorry that you are not satisfied with your experience dated back in November 2018. There seem to be a few misunderstandings and we apologize for any miscommunication or confusion. When purchasing a vehicle with Florida Fine Cars we provide several helpful tools for all our customers to determine if the vehicle they chose is a good fit. We provide a Carfax which provides the history of the vehicle like accidents, service records, and warranty information. Carfax is a great tool when purchasing a vehicle but should not be the only tool used to determine if a vehicle is good for you. Florida Fine Cars suggests having the vehicle inspected by a mechanic of your choice as they will be able to look at current conditions of the vehicle and not just the history. This can be done before putting pen to paper. If the vehicle isn’t a good fit, we have over 2,000 other vehicles to choose from. We also have a video explaining how to purchase a pre-owned vehicle on our website. Attached is the link: https://www.floridafinecars.com/carfax_report? Florida Fine Cars also has a 5-day exchange policy for even more peace of mind. Looking into our database and in this review, I see that we actually provided you a solution to your issue and that happened right away, but you declined. The vehicle was purchased 5 months ago, and the car has over 7500 miles more than when it was purchased. Unfortunately, a mutual agreement could not be reached.

March 20, 2019

Give me my Refund What sort of dealership is this that lacks any form of organization or customer service. I tried buying a car and even made a downpayment. Before maki More

by Tomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zee El-Habashy, Cody Ho-sang
Mar 28, 2019 -

Florida Fine Cars responded

Emmanuel, Thank you for taking the time to share your feedback, we appreciate it. Looking into our database the deal was not completed due to missing documents. The financial institution that was taking your loan could not move forward due to this, so a refund did need to be issued. Per our conversation yesterday, you have since then received the refund as promised. Due to this being an out-of-state transaction we needed to wait for the funds to come back and for the proper documents to be filed. Unfortunately, this step does take longer than in-state deals. We do certainly apologize for any miscommunication or confusion and will investigate this further with management. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction, and we seemed to have fallen short when it came to communication. We hope that this clears up any possible concerns and we look forward to having an opportunity to better assist you soon.

March 20, 2019

excellent fair and welcoming The level of help and great options my sales person gave me was fantastic Tamer El Din,Bert Tamer ,,,Get your car from skilled people. More

by Lorenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhad Ansari, Albert Boiarkin, Tamer El-Din
Mar 27, 2019 -

Florida Fine Cars responded

Lorenzo, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Albert and Hollywood team was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

January 22, 2019

Great personal and team. I loved. The best. Great dealer price. The best price in Florida. Nice personal . I like the experiences. Cheaper than anything else I have ever bought. Thanks for the More

by Eliezer2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Saccone, Jorge Alonzo, Cesar Pentzke
Jan 24, 2019 -

Florida Fine Cars responded

Eliezer2012, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Vito, Jorge, and Cesar were huge assets in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

January 19, 2019

Honest Review We were more than pleased with the service we received from Albert Bolarkin, Jorge Alonzo and Juan Contreras when purchasing our vehicle. Each represe More

by Cesar R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Contreras, Jorge Alonzo, Albert Boiarkin
Jan 21, 2019 -

Florida Fine Cars responded

Cesar R, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Juan, Albert and Jorge was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

December 23, 2018

Great Customer Sales Services. Anthony Sicilia was very professional and very polite thanks to him i can buy my car, also adam from financial deparment was so nice too More

by Edglez1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Dec 26, 2018 -

Florida Fine Cars responded

Edglez1960, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Anthony was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

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