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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 24, 2022

Great service! Wish it didn't take quite so long to get ordered parts in, but I understand that's not something necessarily under their control. More

by LCROSBY
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2022

Chris, at the Service department, and his team were super. We took our car in for a state inspection and in the process they discovered a faulty boot in the front suspension that needed repair before More

by VARMENGOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 26, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

'Was in for routine service and the work was completed quickly and without complications, as always. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hello Ken, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Always like doing business with the Umansky Service Department. Darcey always does a fantastic job keeping me informed about the progress being made and she listens very well to my comments on the thi More

by SCUDDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2022

The staff at Umansky went above and beyond to help us with our car troubles. Chris in the service department, made sure that we were aware of what was going on every step of the way. Paul and Kendrick in More

by STREGA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Kendrick Hawkins, Patrick Gehman, Chris Stonecipher
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2022

Did everything well and we’re not as expensive as what many other dealerships charge. More

by MBARNES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

They were friendly and happy to explain any questions regarding my repair. They also completed the work on my car on time for me to pick it up and not miss other scheduled appointments. More

by LAURAVIKP5
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

This crew is awesome. Not only are they professional, but very personable. I had a great experience purchasing a new OBW and couldn't be happier with it. More

by JOSHUAJHAYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kendrick Hawkins, David Harner, Patrick Gehman
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

I had an issue with my transmission. Dorcey took care of the issue very professionally and I was a satisfied customer. Thank you More

by MRFITNESS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 24, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2022

I took my 2015 Subaru Crosstrek in for a rear brake pads and rotor resurface and ac repair. So far so good. I was able to use a coupon that was mailed to me and I received $75 off. More

by MDAGNESE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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