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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 16, 2022

Very pressional, quick process, and not pushy. Found their pricing very fair and the quality of their vehicles very good. I would strongly recommend them to friends and family. More

by wldwilee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

June 15, 2022

Made the purchase of a new vehicle seamless and fast. They were up-front about costs and gave good service. More

by wrxsmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David (sales), Casey (CS)
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Very polite, friendly and informative. Kept customers informed as to what was going on with their vehicles and offering solutions More

by ANGELA.HZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi Angela, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Chris was very thorough and helpful in handling the car and all my questions. I am a very satisfied customer! More

by DMSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

I once again had incredible service at Umansky. I dropped my car off and used their shuttle to get to work and to be picked up after and it was a dream. Stanley and Alana, the shuttle drivers, were More

by PnPushion
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

The service is excellent. They fix the problem in couple of hours and deliver the car on same day. I am pleased. More

by Methun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi Methun, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

Each time I have dropped my car off at this dealership for whatever reason, I'm always treated with respect. Everyone is very nice and welcoming, and the wait time for the servicing of my car isn't bad ei More

by datanethers
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2022

They resolved a difficult problem in a timely fashion. They also kept me informed and took a picture of the issue. More

by LEWBRAGGPEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 17, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 14, 2022

Even though they were unable to find the problem immediately they kept searching until they discovered why my air conditioning was not working properly. Thank you for your help! More

by abacik79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

June 14, 2022

Darin, the salesman was very professional, responsive and moved the process through very fluidly. The business end was also quick and fluid. I asked more than once to see more info about financing but never More

by hugh.d.scott.iii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin
Jun 15, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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