Flow Subaru of Charlottesville

First time visit. Provided service I requested. Knowledgable service manager, Darcey Serio. Explained issues for further consideration. Provided service I requested. Knowledgable service manager, Darcey Serio. Explained issues for further consideration. More

Everyone on the phone and in the shop were professional and every helpful. My service was done on time. and every helpful. My service was done on time. More

Quality service and delivered in the time period promised as always, and they treat me like a family member! as always, and they treat me like a family member! More

Appointment was set right away. Alway great service from Brandi and Tim their the best. Kept me informed. Got general service oil change ,inspection and took care of a recall. Would Alway great service from Brandi and Tim their the best. Kept me informed. Got general service oil change ,inspection and took care of a recall. Wouldn’t go anywhere else!!!! More

Wait time longer than expected. Fluids not topped up. I questioned the coolant level that was left at midpoint between low and high. When I checked myself on a cold engine, I couldn Fluids not topped up. I questioned the coolant level that was left at midpoint between low and high. When I checked myself on a cold engine, I couldn't see any. More

David Harner is awesome to work with! He was the salesperson for my wife’s Subaru and is THE reason I went there for a new OBW! I love this car! David is easy to work with, not pushy an He was the salesperson for my wife’s Subaru and is THE reason I went there for a new OBW! I love this car! David is easy to work with, not pushy and goes above & beyond! Everyone that we worked with at the dealership was great! We are already highly recommending David and Umansky Subaru of Charlottesville…. Thanks for an awesome experience! Scott More

I needed to get my car inspected. I was able to get an appointment right away. I waited for my car. They did the job quickly and they sent me on my way. The service agent pointed out I was able to get an appointment right away. I waited for my car. They did the job quickly and they sent me on my way. The service agent pointed out that large expenses are in the future for the 60K service. I am now able to plan ahead. More

It's clear Umanski is trying hard to knock it out of the park on customer experience, and I'd say they are succeeding! park on customer experience, and I'd say they are succeeding! More

Chris was excellent. However, I routinely have issues with the free shuttle taking ages. I waited for 40 minutes this time to get a ride. I do think my complaints were he However, I routinely have issues with the free shuttle taking ages. I waited for 40 minutes this time to get a ride. I do think my complaints were heard, but unless I have a likely warranty issue I won’t return or recommend. More

I'm very happy with Umansky Subaru's service department. Bringing my car in for service was never so easy and convenient anywhere else. Bringing my car in for service was never so easy and convenient anywhere else. More