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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 09, 2022

They demonstrate in numerous ways their investment in client satisfaction, coupled with thoughtful amenities! I’ll continue my servicing with them as long as they continue to deliver. More

by MARGO.FIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Jun 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2022

Everyone is always so nice and helpful! They always get all their services done in a timely manner More

by LEEAM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

June 09, 2022

Excellent customer service! I've been very happy with the customer care at Umansky for the past few years. More

by JOCHAPLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2022

Fantastic service! Everyone I spoke to was very kind and helpful. They even put my new Virginia license plates on my car for me. Would absolutely recommend! More

by EMILY B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josh Kegley, Chris Stonecipher
Jun 10, 2022 -

Flow Subaru of Charlottesville responded

Hi Emily, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 09, 2022

My service advisor was wonderful as usual and the job was completed by the time promised. The only thing I would suggest for Umansky is that if you are going to offer/advertise shuttle service, you might w More

by UMSTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 10, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

June 08, 2022

The Service department was very friendly, helpful, and informative. They updated me throughout the maintenance process about good and not-so-good findings, which was very appreciated. I am looking forward More

by christensen.gini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 08, 2022

Very communicative, and always completed the work on time. I have enjoyed every service visit. More

by BACKUSJAMES44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Good attention to details - gave helpful advice. Service took a little longer than expected, but they were apologetic. More

by JOHN.G.FRAZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2022

Very efficient. Juan took great care of me. Everyone was friendly and accommodating. Reasonable fees also. More

by peggyrice721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juan here at Umansky Subaru of Charlottesville! We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

Salesperson was knowledgeable, polite, professional without being pushy. Manager located my vehicle in this scarce market. More

by skole2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Panas, Kendrick Hawkins, Patrick Gehman
Jun 08, 2022 -

Flow Subaru of Charlottesville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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