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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.5
1,830 Reviews
Call Dealership (434) 443-4814
View Awards

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

May 09, 2022

Everyone was very polite & friendly. The service peformed on my car was efficient & everything was explained to me that they did. More

by RETRIEVERSX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 11, 2022 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 09, 2022

I did not get very good service there. In fact, when I went I. For one thing and other things were found and I got them fixed. Each time, after the service I had other problems. I to a l More

by VTSWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
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May 11, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Umansky Subaru of Charlottesville. We'd like the opportunity to discuss this with you. Please reach out to us at (901) 312-6191 at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

May 07, 2022

We love our Outback, and we love the service at Umansky Subaru of Charlottesville! Their top of industry reputation is well deserved! More

by Brad Wiggins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi Brad, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2022

Always quick service. Nice to have a shuttle option. Big trip planned so happy they got me in for my appt. More

by Ctgator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi. Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

May 07, 2022

They do excellent work and they compete it in satisfactory time they are very professional about everything they do More

by jsacks1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Report | Print
May 09, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

May 06, 2022

Everyone that worked there is completely nice and helpful! The service didn't take long. More

by Becky2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 06, 2022

Outstanding, Everyone is very nice and very helpful! Also the service was very fast! Also great for oil change! More

by WESJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Aaron Childs, Jeremy Williams , Michael Gill, Rae Morris, Quincey Davis, Aidan McCauley, Cristian Menjivar
Report | Print
May 08, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 05, 2022

I was concerned about getting the proper diagnosis of the car's issues. Chris spent extra time listing to my concerns. He also took the time to make sure the repairs performed resulted in eliminating the noi More

by MARTINECHOLS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

Focused on customer satisfaction, and are very helpful on recommendations. Made my life much easier updating my maps for me! More

by FVCORONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 05, 2022

New car arrived when promised, offered fair trade amount. Only negative was non negotiable dealer addendum. Other than that, excellent service & knowledgeable sales person. More

by wrh2147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, David Harner
Report | Print
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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