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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

May 05, 2022

No. Nope. Not going to write anything. I hope you're okay with that. Oh, well. More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Safe travels!

May 05, 2022

Easy and polite. Got just the car I wanted Went over all the bells and whistles with me More

by rensuz01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren, Kendrick Hawkins, Josh Calaway, Josh Musselman
May 07, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

Chris was very good to work with on the replacement of tires on my Subaru Outback. I left the car the evening before my appointment and picked up the car after an appropriate time. More

by skipirby
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Chris will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

The service team is patient and responsive, and is open to all questions from customers. More

by LEAMAN
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi Leaman, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 04, 2022

Very professional. Nice atmosphere and good coffee. Have no doubts that I will come back for service More

by carlosquilodran282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

May 04, 2022

The service department seems well organized and very friendly. The issue(s) with my car during this visit were addressed quickly and efficiently. Additional maintenance items were identified and explai More

by swilliams42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chris Stonecipher
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 04, 2022

This dealership is better than 'Good. ' Service advisors are friendly and know the automotive business. the premises are welcoming and friendly. The Shuttle Service is well-run and staff More

by Papa Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Cristian Menjivar, James "Cody" Marrs
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hello, we really appreciate your feedback! Our team is available should you require any extra help.

May 04, 2022

Gail was extremely helpful in explaining my bill and showing me what to show Auto Zone where I had purchased my battery. Subaru had tested it and it showed the deficiency of the battery. Since I purchas More

by DTRAEGER32578
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2022

excellent service with my tranny repair last week. fair treatment by this dealer and staff was much appreciated. will keep me coming back. More

by KENSTUARTSBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 04, 2022 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 02, 2022

Had a great service experience (as always). Write up was fast and uncomplicated thanks to Gail Wyatt at the service desk. Work was performed quickly and efficiently by Jeremy. A very nice servi More

by kmcalack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Jeremy Williams , Rae Morris
May 04, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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