Flow Subaru of Charlottesville

Have always taken my car in for service, from the time I bought it new at the dealership. Have always been happy with the care they have given my car. Darcy Serio has away of explaining to me in a way tha bought it new at the dealership. Have always been happy with the care they have given my car. Darcy Serio has away of explaining to me in a way that I understand. when something may need to be replaced or looked closer into. Have complete confidence and trust in her and the service department. When my car needs service. I have to take a day off from work to have it done. That's without pay. That is how confident I am in Darcy and the service department. More

Werner was great! !! He deserves 10 Stars!!!!! Excellent communication and politeness. Very pleased with the buying experience!!!! !! He deserves 10 Stars!!!!! Excellent communication and politeness. Very pleased with the buying experience!!!! More

Darcey Serio in the service department is top-notch. My Crosstrek with less than 10,000 miles needed a new transmission and she went above and beyond to make that happen. My Crosstrek with less than 10,000 miles needed a new transmission and she went above and beyond to make that happen. More

The dealership has always been good, but I'm really disappointed after my most recent visit with Subaru as my car is only two years old, but the sunroof now makes a horrible sound when driving if the w disappointed after my most recent visit with Subaru as my car is only two years old, but the sunroof now makes a horrible sound when driving if the windows are open and the sunroof closed; I was informed I could pay to replace. Also, I learned there is an electrical short in the panel that controls the map lights, specifically, the driver's side map light that results in the light not shining as bright and intermittently not turning on at all. I could also pay to replace, but how this isn't covered in a car that is only two years old is beyond me. Finally, there is an audible rattle that just started after my 60,000 mile inspection that requires significant labor charges to find source. Again, not necessarily a reflection on the service provided by Umansky, but nonetheless, the above makes it hard to write a good response. This should be a nice car and require little maintenance at this time. More

Quick,clean and well-priced. Umansky is the best. I would always use them for jobs big or small. Umansky is the best. I would always use them for jobs big or small. More

Very knowledgeable. Great service! Good communication about vehicle issues and maintenance approach. They helped me evaluate an oil consumption issue. Honest and open. Great service! Good communication about vehicle issues and maintenance approach. They helped me evaluate an oil consumption issue. Honest and open. More

Fair, prompt and courteous. Very professional. They do a great job - 5 stars for them Very professional. They do a great job - 5 stars for them More

Excellent communication and politeness! Will be using this dealership in the future and recommend to anyone. Will be using this dealership in the future and recommend to anyone. More

Thank you got always providing great service, with a friendly touch. Always have great interactions with the staff! friendly touch. Always have great interactions with the staff! More

Excellent service. The salesperson took excellent care of me and got me a great deal. Will be buying future cars here The salesperson took excellent care of me and got me a great deal. Will be buying future cars here More